Question about Lexmark P6250 All-In-One InkJet Photo Printer

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Carrier Jam I have a lexmark 6200 series. Just changed my ink catridges and this is the message am getting "Clear carrier jam" alongside a cranking noise. The catridges are no longer moving when u open the top.

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  • Anonymous Nov 16, 2007

    my lexmark X3470 all in one .Just changed my ink catridges and this is the message am getting "Clear carrier jam" alongside a cranking noise. The catridges are no longer moving when u open the top.

  • Anonymous Jul 31, 2008

    i have just bought Lexmark X3580 all in one printer from eaby for £42 with postage
    its looks faulty item because when i connected power cable and turn on as mentioned in the manual and this is the message i am getting "clear carrier jam then press tick "alongside a cranking noise. and cartridge carrier is not moving at all.i don't want spend another postage to return.
    please help me with this problem.
    so far i have tried every step but no luck
    thanks in advance




  • LeeSu Aug 27, 2008

    I have a Lexmark P910 photo printer and it wont respond after I have cleaned it. It still shows "clear carrier jam" "press select to continue." I've done all the procedures and it is still not responding.

  • FixYa lover Oct 14, 2008

    I just changed my ink catridges and I'm getting a message, "Clear carrier jam". The catridges are no longer moving when I open the top. What do I do?

  • d7woods Dec 04, 2008

    getting a mess clear carrier jam what do i do?

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I have a problem with my printer it gives a message saying 'clear carrier jam' with a big noise.its not working it is going too fast

Posted on Nov 23, 2008

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1 Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes: Continue to step 2.
No: Attempt a test scan. If the error message does not reappear, the error is resolved.
2 Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Continue to Contacting Lexmark.
No: Continue to step 3.
3 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes: Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No: Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.
4 Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes: Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No: Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Posted on Mar 26, 2009

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This article gives a few suggestions on how to resolve the issue: http://support.lexmark.com/cgi-perl/knowledgebase.cgi?ccs=229:1:0:462:0:0&framed=&docid=ENUS24402&relevance=1

Posted on Sep 27, 2006

  • wiled willie Dec 05, 2010

    had the same problem "clear carrier jam" here was my fix, the carrier is what the ink cartridge rides on after some inspection i first unplugged the power manually moved ink cartridge to center to inspect unit found a pretty long plastic strip pilled up on the right side attached to a small spring this cable is what tells the printer head where it is.. and runs from the right side attached to spring through the backside of the printer head to the left side. to a metal tab u Will see this is all in-line reinstalled strip, problem solved hope this helps

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Since you just replace cartridge it is real possible the carrier cover (grey or purple cover you pushed down when you put cartridge in) is not snap back into place. Lift scanner cover and look at cartridge carriers - they will be on right. You may need flashlight to see. Cover on carrier will likely not be snapped in place properly. Push cover down - may need screwdriver to reach it. Power down and back up - this should fix problem.

Posted on Dec 23, 2012

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Carrier Jam

THis solution I copied from another post. It worked for me as well
First you need to open the printer. Unplug from power. Then lift the scanning device, you can partially remove it when pushing the "hooks" close to where the lid is connected (careful with the cable connections). Then remove three screws in the cover of the bottom part and with some fiddling around you can remove the cover. Again be careful with the cable connections. Of course don't do it if you are worried about warranty or breaking the printer.
The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging.
Success

Posted on Dec 18, 2008

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1 Answer

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In this case unplug the power supply from the Printer........... 1. Open the Printer Cover.......... 2. Remove both the Catridges from the Printer............ 3. Move the Catridge Carrier which holds the catridge from right to left and from left to right for about 10 times............ 4. Try to make a copy without the catridges........If this works and it gives a Blank Page out............ 5. Insert both the catridges turn the printer off and turn it on again........... 6. Now it should work fine........ Good Luck......

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I have a carrier Jam!? It a lexmark x5320 I have tryed everything nothing works.


In this case unplug the Power Supply from the Printer...............
Take Out both the catridges from the Printer.................
Move the Catridge Carrier which holds the Catridges inside the Printer from left to right and from right to left for about 20 Times.......................
now insert both the catridges inside the Printer and Plug in the Power Supply and see whether you get the error message again.................
If u still have that error message please Call lexmark:
1-800-LEXMARK (539-6275)

Just call this number because the Enchoder strip has to be replaced........
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Carrier Jam


THis solution I copied from another post. It worked for me as well
First you need to open the printer. Unplug from power. Then lift the scanning device, you can partially remove it when pushing the "hooks" close to where the lid is connected (careful with the cable connections). Then remove three screws in the cover of the bottom part and with some fiddling around you can remove the cover. Again be careful with the cable connections. Of course don't do it if you are worried about warranty or breaking the printer.
The plastic strip has slits at each side to attach to the inside back of printer, on the left side is a down ward facing arrow, the plastic strip feeds through the back middle of the cartridge carrier and then the slits are to be inserted to the metal tab like pieces on the back sides inside the printer on the right side (facing printer) it will look like a small rectangular hole with a longer metal tab like piece sticking out & on the left is a smaller squared like hole with a flat smaller metal like tab which will line up if the plastic strip is feed through the back of the cartridge carrier properly. This should allow the cartridge carrier to glide properly & work as it should, with no more banging.
Success

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Hope this helps

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