Question about Philips SA5125/37 MP3 Player

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MP3 won't turn on. When it does, It turns itself off and won't come back on unless reset. Then problem repeats.

When I turn on my MP3 player, it goes through it's normal Turn on Process. When it gets to the GoGear screen, it goes black. I try to turn it back on and nothing happens. I plug it into the computer and nothing happens. Then, I use a pin to hit the reset button and the process repeats. I even tried resetting it and then plugging it into the computer. My TV won't read the MP3 player and my player won't acknowledge the computer's presence. I have about 400 songs, 3 videos, and 17 pictures and I don't want to delete them (Took me a whole year to collect it all and most of it is non-replacable). What should I do?

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The problem with your Player is that its Firmware has been crashed....So you need to reinstall the Firmware using Philips Device Manager software given along with the player....But you cant retrive those data coz once you reinstall it all the data will be erased.....To do it is very simple.....just go into the repair Tab In Philips Device Manager and Follow the instructions...

Posted on Nov 21, 2008

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I tried that ..still no use =(

Posted on Nov 08, 2008

  • desi_gangsta Nov 22, 2008

    umm i tried dat but still no use...it just startes charging from the same spot.

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Stick a small pen in the reset hole
1

Posted on Nov 08, 2008

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Hi,

Please follow the below steps and check if that resolves the issue:

  1. Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  2. Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  3. Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear will no longer be frozen and you can use it as normal.
If you require further assistance then please revert back.

Regards

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Detach your player from the PC if it is connected, and turn off the player.
If the player stops responding, you can reset the player. To reset the player, gently
insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.
It will display the following options:
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Does not affect music files themselves.
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Caution! Erases all content!
Save a copy of your player's content before formatting.
Reload OS/ Firmware
Caution! Erases your player's firmware.
DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

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