I just opened my new Olypmus D555 Zoom w/Imagelink printer a week ago. Everytime I put the camera on the docking space, it turns on and says cartridge level low (cartridge has never been used!) Then...when I hit print, it says that it is printing and goes through the process, but it shoots the paper out the back of the printer, completely blank, and says that there is a paper jam when there is no paper jam. I've unplugged it, restarted it, checked the cartridge and made sure that it was wound tight with no slack, plugged the printer into its own spot in the wall, and checked all my plugs. How can I fix this? Could it be defective since purchase?
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Sometimes there is a tiny bit of paper caught in the jam sensor mechanism that cannot be immediately seen. This is not uncommon and will cause repeated jamming and continuous jam indications. It takes a bit of detective work to locate it sometimes. If there is no paper, then the sensor may have been damaged by the jam itself. Most printers today are so inexpensive, it is almost cheaper to replace the while unit than to buy refill ink cartridges. That said, if you cannot locate the problem, get a new printer.
Verify that the paper you're using has KODAK XTRALIFE Paper or a "G" inside
a circle (for G600 series printer docks) on the back. Do not use 4- by 6-inch
Insert the paper tray into the printer.
Open the color cartridge door, then remove the color cartridge.
If the color cartridge ribbon is torn or damaged, replace it with a new
Install the color cartridge, and verify that it is fully engaged.
Close the color cartridge door.
Connect the power cable to the printer.
Wait for the printer to initialize (the paper may eject automatically).
The printer's lights turn on. And after a few seconds, most or all of the
printer's lights turn off. The printer will make noises while cycling. If a
paper is stuck in the printer, while the printer is making the noises, pull
gently on the paper to try and remove it.
If the problem persists, call 18002356325 to send camera for repair
The dust fibers from the case might have gotten into the cracks of the lens causing it to jam. So everytime it retracts, it jams. That's what i'm guessing. My old camera got jammed from sand grains on the beach.
- Take a thin strip of paper, and insert it in the cracks of the lens and circle around the lens and find any dust or anything. The paper slip should come out a bit dirty if that's the issue.
- Gently nudge the lens around, until you hear a click. The lens might have jerked into another position from the inside.
I had a similar problem. If you look in the battery compatment you will see a small switch in the keyway that gets pressed down by the key (the plastic rectagualr bump out) on the side of the battery, if the battery is loose the switch does not get pushed down and the dock does not recognize the battery as a Kodak Batery that it should charge. I solved the prblem by taping a singe piece of paper on the opposite side of the battery so that when it slides into the slot it pushes the switch down, I've nver had a problem since.