After unplugging the microwave, I took the side/top panel off by removing the screws on the back*. Inside I found the piece that had broken off the part that pushes the door release. I then glued this piece back on using "Extreme Power" medium advanced performance instant adhesive. I bought this glue in a hobby shop in Richardson, Texas. I waited 12 hours for the glue to set. The door has been opening for the last two days. *With the cover off, you can open the door by pushing the door release.
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You did not provide the make or model of your Microwave, but to give you a generic answer, it sounds like there may be an issue with the control board or the door interlock switch.
If you are not familiar with repairing electrical appliances, it is best to call a qualified service company or bring it to a repair center. If you have the owner's manual or user guide, there should be some information about where and how to have the oven serviced.
due to the fact that micowaves produce extreme amounts of high range rayons the units are constructed with several safety features one of the main ones being twin micro switches built into the door latching. when the door is open it sends a signal to the microwave to stop working so unless both latches are in place and strike the switches the unit will think the door is open and not respont to cook. you will have to have the door latch replaced parts are available form www.kenmore.com as well as ebay and as close as your local reapir shop.
The problem I had experienced with the Door not opening easily will be resolved by removing the micowave oven top cover with a tamper proof torx head, replacing the door switch and reinstalling the top cover.
You can find helpful
exploded view diagrams and order parts by entering your full model
There may be a "mini-manual" (tech sheet) hidden inside the unit
control panel or hidden elsewhere, which is
very helpful when troubleshooting, testing, and locating
components. If you only need a
switch, you can order a universal type here for $5 postpaid.
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
I just search the way the micowave was put together and I found out how to open the side on the door to get to the latch after I open the door I don,t think the latch is the problem the hook for the spring is broken so I think I will replace the door
One or more door switches is bad, or the switch mount is loose or broken.
If you or a friend decide to work on it, we have *critical* safety, disassembly, and troubleshooting info (as well as a text file which helps in diagnosing and repairing door switch problems) at our site, which is linked at our listing here on FixYa: http://tinyurl.com/yzjozk