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Bought a computer requires password

Hi we just purchased a used computer from a medical facility. As soon as the computer turns on it goes to a page saying press ctrl-alt-delete. Than a new page comes up stating a username that is alice on this computer and requires a password. The computer did not come with any discs so how can I change this or get into this computer?? Thanks

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What you have purchased is a computer that was on a network. Ctrl+Alt+Del is the normal way to login to the network.

I don't think you have much hope of getting in without a password.

My only suggestion is to reboot and watch the screen to see if you can access a recovery partition. Watch for a message that says Press F2 or some other F key to run recovery. Press it and do a full recovery.

If that doesn't work, tap F8 repeatedly as it begins to boot and see if there may be a recovery option from the menu that appears.

Final option is to purchase a new OS and install. (Try eBay.)

Posted on Nov 02, 2008


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Posted on Jan 02, 2017


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