I have a HP 3210 which worked fine for 6 months then started the out of paper message. I could not get one sheet through it. I tried the HP solutions with no fix. I took it in to a shop and they said it would cost more to fix it than get a new one. I read on a forum that one person said the advance rollers had a slick surface and was not advancing the paper forward. He said he ran 1000 sheets through his printer which roughed up the rollers and he has not had any issues. I decided to try 400 grit silicon (wet dry) sand paper in the tray with the rough side up. I put one in the tray and pulled the back cover and held on to the sand paper for 30 times. Around the 25th time I noticed it was starting to pull harder. That was the trick. I ran 75 blank sheets right after that with out one error.
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I received this message when I was trying to print a pdf file. I attempted messing with the positioning of green paper guide to no avail. My co-worker suggested I uncheck the Choose paper source by PDF page size box on the Print pop-up box. This did the trick.
The printer is giving that message as the print job sent to the printer is asking for the correct paper type. Check the program you used and its print setup in that program to make sure the correct paper is selected. Software overrides hardware settings on a printer.Another thing is double check the tray position tab and make sure it is set to letter and locked in that position. If the paper tray is not set it can also think that the paper in the tray is a different paper size. Bruce