Question about Vizio P2 42 in. HD-Ready Plasma Television
I have a vu42l, the other night it went out, i called vizio they suggested the inverter boards, i called them back after inspecting those boards which show no sign of heat or damage they informed that the main board controls audio, which also shows no sign of damage, i figured that both audio and went at the same time it might be the power board but the tv does power up (the amber light still turns white when switched on) i hope this gives you enough info, if you can please help because the vizio service center and vizio has been little help, by th way the set was 20 days out of warranty
Hi, in the interests of you getting your problem sorted out, I suggest you phone back Visio customer service, NOT there agent, but the actual head office/distributor for the set, ask for the service manager, and use notes you have prewritten for yourself to tell him how many ways you are dissatisfied with the set and the number of workmates, friends and family that you are going to tell not to ever buy on of those sets. If you make enough fuss in this manner, the common result you will get is for them to advices you to take it to one of their approved agents, and they may well fix it for you under warranty. I have worked as a service manager for more than 16 years, and if you go about it in a non aggressive manner, they will do what you want in the interests of customer satisfaction. It is what most all the majors will do for you at least. Try it. Let me know how you get on.
Posted on Nov 04, 2008
You might have a short in the power board that puts the tv in stand-by mode to stop it from catching fire. You will need to get it reset by a trained professional and to get it checked for any other things that may have caused the short. Try using the aux option and see if that gives you any picture or sound. The tv has a small on-board battery to remember time and other stuff. Try doing a full reset by unplugging the power and cable cords and let it sit overnight and then try it. If the problem persists, you will need a professional to come check it out and to get it fixed.
Posted on Nov 03, 2008
All the above tests and poss problems are most likely good remote diagnose, but only so much can be done from a key board, a hoard of test gear and tech manuals is required to fix these modern big screens, when all is said and done this model now sells for less than $900, you will most likely have $500 mor $600 in it when the repairs are done, why? because they don't fix individual parts on circuit boards anymore, they replace the whole board, most are $300-$400, then allot of labor. Do yourself a favor and scrap this TV and just buy a new one.
Posted on Nov 03, 2008
There are 4 condensors in each corner if any of them are popped up there will be the peoblem.they are supposed to be flat on top not rounded
Posted on Nov 03, 2008
The TV is going in protect mode because it detects an internal problem, try leaving it unplugged for a longer time, let say one hour or two.
Basically, what happens is that the TV does not start because it detects that there is an internal problem, such as a wrong voltage, a bad component, overheating etc.
When you unplug power and restart it, you reset the internal circuit, and the TV will restart, not detecting the internal problem.
As soon as the TV gets hot, after staying on for a while, the defective part start giving troubles, as the defective component (probably an IC, starts overheating).
As already pointed by the other expert, from description, the digital processing board. can be cause for the problem as there is no video.
However all the following parts can be involved.
Parts involved can be
Polaroid digital processing board.
Polaroid replacement ballast.
Polaroid Replacement LCD controller
Posted on Nov 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 09, 2014 | Vizio M3d460sr 46 Black 1080p Tv Lcd
Mar 06, 2011 | Vizio VU42L 42 in. LCD TV
May 26, 2010 | Sanyo 42 in. LCD TV
May 28, 2009 | Vizio VU42L 42 in. LCD TV
49 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: