Question about Philips GoGear HDD6330 MP3 Player

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Phillips mp3 not working

I don't know what to do. I turned it on and then it went white saying "system file error" its not even being recognized by my computer when i plug it up to the USB cord what do i do?

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  • anguianomarc Nov 14, 2008

    when i turn on my phillips gogear it says memory corruption and it says to press ok and i do when i do it freezes

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For sure, the file system is corrupted and is the cause of your woes. The fix lies with the Philips Songbird software. If you do not have Songbird, download it for Windows or Mac here:http://www.usa.philips.com/c/mp3-media-player/22126/cat/en/#/difference/philipssongbird.

Once you have Songbird installed, launch it and select "Repair my Philips device" in the Tools menu. Select your device and follow the instructions specific to your device. For example, instructions for the GoGear Vibe are to disconnect the device, power it down completely, and hold the volume-up key during and after USB connection until the message window disappears.

If the repair utility endlessly indicates it is checking for updates, you are likely using an out-of-date version of Songbird - probably the one that came with your GoGear. If this describes your situation, launch Songbird and select "Check for updates" in the Help menu. This will at least get you upgraded to version 1.9 (currently), even though the latest version is 1.11 (currently).

Instructions that came with some older versions for connecting GoGear in repair mode were incomplete. They left out a crucial step of turning off the GoGear and waiting for it to power down completely before reconnecting in repair mode. Newer versions of Songbird include the ability to reformat the device, reset the device, and to get progress updates during synchronization.

If you've found this information helpful, please indicate as such.

Posted on Apr 04, 2013

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Hi Try switching the player on and at the same time holding down the volume raise (+) bar.

Posted on Nov 16, 2008

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