Question about SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e250r works but will not format

I hvae a sansa e250r that ive had almost 2 years now. Its always work great for me and ive added and removed songs many times. Now I think I have a corrupted song and I cant seem to format. My mp3 play all the songs on the player currently but I cant erase or add any. Ive tried formatting in both modes. im updated to pp5022.mia firmware. I tried chkdsk thru my computer and dos prompt. To the best of my knowledge when i do chkdsk in dos prompt 75% into checking it disconnect the player and freezes. This also happens if i try to manually erase the on the player. I can get most erased except for a song or 2 then it disconnects the player. When i unplug usb and plug it back in nothing has changed on my player. all songs erased are back and still playable.

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  • joanne11ca Nov 04, 2008

    i have the same problem with mine only i have windows player 11 and does not give me the option , not only that but when i unhook it from computer it ownt shut off unless it dies... please help

  • ndavis792003 Nov 08, 2008

    This doesn't work either. Are there any other suggestions that might fix my player. I have been unable to do any form of formating of chkdsk it either disconnect my player or after it completes it restarts and changes nothing. plz help

  • Anonymous Jan 26, 2009

    I deleted all of the music off of my player, and now there is a folder that can not be removed. It contains a whole bunch of corrupted files that are taking up a lot of space. I cant add any songs. Ive updated firmware and tried reformatting. Both have not solved the problem. I have also tried your suggestion.

  • 15Smartie15 Jan 27, 2009

    I have been going through Sansas like crazy. I have had 3 mp3 players that this problem has occurred in. One was a 4gb, and two were 6gb ones. I'm am relatively sure that almost all the music has been corrupted on the mp3 player. This has happened three times in a row for me in the first month of owning the mp3 player! None of the three would format for me, but instead of even completing the format, it couldn't even start it. My brother and father both have the same exact type of player, except 4gb's, and their's have not malfunctioned. I have checked and this e250 is the version I have. I would really like to have a working mp3 player again. Please help!

  • Anonymous Feb 17, 2009

    my sansa was playing my songs but sometimes it will say please syncronize to continue your music perscription. now it isn't deleting or adding any of my songs

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The issue you have described with your portable device in most cases can be resolved by formatting your device. Please follow these steps even if you have already attempted them once before.





Please note that this will remove all music from your device.





Formatting the device in Windows Media Player





1. Open Windows Media Player with your MP3 player connected to the computer





2. At the top of windows Media Player select the Sync tab at the top





3. The MP3 player should be recognized on the right hand side and say "Your Player Name"





4. Above the player name is a button that says "Format Storage Media" click this button to erase all the data from the player

Posted on Nov 03, 2008

This actually works it goes all the way thru the format process, however when I unplug the player and it restarts everything is still as if i hadnt formatted it :(

Posted on Nov 03, 2008

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Get software from Sandisk's website

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
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You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

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Deleting music off of my sansa E250r!!HLP ME


If you originally used rhapsody (or began in Rhapsody mode) , you have to use rhapsody to remove the songs. If that doesn't work, you can manually open the music folder by enabling "hidden folders" under "tools" -> "folder options..." -> click the "view" tab -> scroll and check "show hidden files and folders". Then go to My Computer -> Sansa e250 -> "system" -> "music" -> then delete the songs. I don't know the effects of using this method, so use it at your own risk.

Btw, Real Player should do fine as well.

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