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I work in a high school with over 100 faculty. We have (2) bizhub pro 920. It is constantly under repair mostly due to user error. Is there a quick hit list of the 10 main errors with their quick resolutions that we can post in our copy room to reduce the downtime?

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  • arancia Nov 04, 2008

    THAT SOLTUIN IS AKIN TO REBOOTING A PC. I would expect a a more creative and thourough soliution form an IT expert

  • arancia Nov 04, 2008

    I need a precise solution for common prt errors
    for the bizhubpro 920. A common hitlist of 10
    common errors and solutions.

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  • Master
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Hi,

If I may ask, would this not be covered under the troubleshooting section of the user's guide? If not, could you possible provide the group a list of your most common errors and we would determine if we can come up with recommended fix or workaround.

Hope this be of initial help/idea. Pls post back as requested, how things turned up or should you need additional information. Good luck and kind regards. Thank you for using FixYa.

Posted on Nov 04, 2008

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  • Minolta Master
  • 4,338 Answers

Here are 3 manuals on your BizHub Pro 920:
The user guide has a section on errors,but it refers you to the Administrator's reference.
Hope this helps.

Administrator reference:
http://kmbs.konicaminolta.us/productsattachments/manuals/Userbizhub_920PODv3.pdf
User Guide:
http://kmbs.konicaminolta.us/productsattachments/manuals/bizhubPRO920UserGuide_NetworkScanner.pdf
Security guide:
http://kmbs.konicaminolta.us/productsattachments/manuals/userbizhub_920SECv3.pdf

You may have to copy and paste the link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 04, 2008

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  • Expert
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Hello sir. This is not the exact list you wanted but this might be helpful. I visited this site for rectifying my own printer problems in the past.This is a general list and may work for your model also. http://www.dq.winsila.com/tips-tricks/most-common-problems-with-printers-and-how-to-solve-them.html

Posted on Nov 04, 2008

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  • Minolta Master
  • 19,396 Answers

No, but an easy fix for many problems is unplugging the units from the main power, and connecting them back after ten minutes.

Posted on Nov 02, 2008

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  • Master
  • 1,894 Answers

Can you tell us what is the error number or error message exactly and tell us the what effect shows on printers

Posted on Nov 02, 2008

  • dewan nafees ahmed Nov 02, 2008

    can you tell us the error correctly??

    check it.. is it fuser error or user error?


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