Question about SanDisk Sansa Clip MP3 Player

6 Answers

Won't connect to computer, will just turn on, but none of my computers sees it

Okay, I plug the player into my computer (I have tried all three computers in my house) and the player will turn on, but it won't see it on the computer. It used to come up with a little picture of 2 computers and say connected......but now it just turns on and stares at me. It will charge, but it wont connect to the computer.

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  • wicked_105 Nov 04, 2008

    thats ******** i bought the sansa clip and it came came with that cable i plug it in to my computer and the software didnt wanted to download..

    THAT **** SUX:(

  • Anonymous Nov 07, 2008

    I got the same problem, I have 2 operational systems in my pc, both
    Windows XP SP2, and just one of the systems connect with Sansa Clip, I have downloaded all the drivers and stuff, but it just doesn´t work.

  • 2real Nov 09, 2008

    my mp3 player won't charge from my computer, but it say it's connected. I left it charging for 12 hours and when i released it, it said battery low. So what are the steps I'll have to take to solve the problem.

  • Anonymous Nov 18, 2008

    my mp3sansa wont charge it says connected but it wont charge

  • Anonymous Nov 19, 2008

    wont conect to the computer

  • Anonymous Nov 22, 2008

    i can connect to computer and its says its charging,(but i left it on for 22 hrs)and when i use it , it stops working and says low battery

  • kaffene Nov 24, 2008

    I'm frustrated. Sansa WON'T help/doesn't care about this issue, and as a result, I have a two-month-old Sansa USB dongle that does absolutely nothing. Help!

  • morena 66 Jan 07, 2009

    i connect it to computer but it does't chargers it.

  • chancewall59 Jan 08, 2009

    My sansa clip will not come on i let it charge but the screen will not come on or whene i try to turn it on it dont come on.


6 Answers

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Hi guys,

I had the same problem but try to install driver software for that it will work:

find the below link for driver software:

Posted on Apr 20, 2014

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I had a similar problem with mine at first. Try a different USB port on the computer. Make sure if using a PC and not a laptop that you are using the USB ports on the back of the tower and not the front. THis worked for me. Hope it helps. =)

Posted on Jan 07, 2009

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Same problem, i am going to get a wall outlet plug for it, or charge it on my friends computer.

Posted on Nov 10, 2008

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Won't cannect to my computer

Posted on Nov 07, 2008

Same problem

Posted on Nov 04, 2008

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Try connecting with different cable !! guess the problem is with the cable!!

Posted on Nov 04, 2008

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1 Answer

I was downloading an audiobook onto my sansa clip player, which is about three months old. It was plugged into my computer's usb port, everything seemed to be okay until I unplugged it. It appeared to be...

hold the power button down for 15 seconds or until it turns off then start sansa and connect to your computer and just scan of the song and see if there my be other files besides your music and remove something like a boot file something If that doesn't work Format and start over.. Sync with windows media player it loads pretty quick

Feb 18, 2011 | SanDisk Sansa Clip MP3 Player

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My Coby mp3 player won't connect to my computer

Can you see it in "My Computer"? It will show under "Removable Drive/Storage"

Double click the removable drive to open the folders. Can you see your music, photo and photo folders?

Can you see the player in Coby Manager - under the "DEVICE" tab?

When disconnected from the computer, how long can you listen to the Coby player before it goes off?

If not present in My Computer or in Coby Manager, then it is not plugged in correctly.
a. Disconnect the player from the computer.
b. Wait for it to cycle through "Please Wait" and "Updating Library" screens.
c. Make sure the player is TURNED OFF ! ! !
d. With player TURNED OFF, reconnect wire to the player then to the computer.
e. You will see a USB connector icon on the player screen and the player battery charging.

It will appear to be charging all the while it is connected to the computer. After it has been plugged into the computer for an hour, it should be well charged unless the battery is completely run down. In that case, you need to do an initial 8-16 hour charge with the player turned OFF connected to the computer.


f. Use the Coby Manager to disconnect the player

(Found HERE if you have had to format the player)
CobyMedia Manager fix for MP822 (Windows XP/2000/Vista)

1. Go to the DEVICE TAB
2. CLICK on EJECT Button in lower right hand corner.
3. It will have a pop-up screen to ask "Do you want to eject?" Click YES.
4. The second pop-up screen will tell you "The device can now be safely removed from the system."
5. The Coby will now show "Please Wait..."
6. It will take the Coby about 10 minutes on the "Please Wait" screen and then on the "UPDATE the Library" screen - Be PATIENT

You should now have enough battery power to use it. To check the battery level,

1. Turn on the player
2. The battery icon is in the upper right hand corner of the screen - it is ALWAYS RED until it starts to go down... I've not had mine down very far, but believe the red line gets shorter as the battery is wearing down.

Hope this helps

Apr 05, 2010 | Coby MP-610 MP3 Player

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My sansa e250 mp3 player is unable to connect to computer nor recognized to use .It won`t turn on change the modes

turning on to change modes is your problem. If it's completely dead you may need to replace it or refurbish it. Or if the battery is completely dead plug it in all day until you can get it to turn on. ONCE ON then you can worry about getting it to connect. Try this:
There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

Jan 18, 2009 | SanDisk Sansa e250 MP3 Player

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My iPod shuffle will not charge

If iPod shuffle won’t turn on or respond
â If the status light blinks orange when you press a button, the iPod shuffle buttons are
disabled. Press and hold Play/Pause (’) for about three seconds, until the status light
blinks green.
â Connect iPod shuffle to a high-power USB port on your computer. Your iPod shuffle
battery may need to be recharged.
â Turn iPod shuffle off, wait five seconds, and then turn it on again.
â You may need to restore iPod shuffle software. See “Updating and Restoring
iPod shuffle Software” on page 26.

Jun 25, 2008 | Apple iPod shuffle MP3 Player

1 Answer

Cant transfer music or charge it

Could be one of three things.

  1. Try a different USB port, preferably one in the back of the PC
  2. Remove the battery from the back and re-insert it for a better contact
  3. Try a different PC.
If none of those work, thy this to re-install the Firmware.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Please RATE my solution at the bottom.

Best of Luck.

Nov 20, 2007 | SanDisk Sansa e250 MP3 Player

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My computer wont detect my e200

Dont turn it on and plug it in. That had happened to me and that fixed it.

Aug 31, 2007 | SanDisk Sansa e200 MP3 Player

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Sansa Sandisk E270 - Refreash Database

I found that the unit needs to be turned on first then plug it into your usb port.

Dec 20, 2006 | SanDisk Sansa e270 MP3 Player

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