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I have installed a refill black cartridge but it still says empty, how do reset or can i not use refills.printer is a all in one x4850

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Try to reset your printer.

Posted on Nov 02, 2008

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I replaced the black ink with a refill cartridge and its saying black ink volume unknown. went back and got a new refill cartridge says same thing...please help?


All cartridges are "tracked", which basically just means that when you run the cartridge down on one printer, if you put it in another it will still appear to be empty. With refilled cartridges, your printer may see it as empty because it has been empty once before. If your printer accepts it and still prints, your best option is just to let it go. Print with it and just ignore the message. You'll know when you need a new one because your printouts will start to fade or streak.

If your printer won't accept it or print at all, you can try performing a hard reset to try and trick the printer into thinking it has a new cartridge.

1. Open the cover and take out the cartridges.
2. With the cover open, unplug the power source from the printer.
3. Wait 20 - 30 seconds for the printer to reset.
4. Install the cartridges and close the cover.
5. Plug in the power source.
6. Turn the printer on and let it go through its regular startup process.

The hard reset option is not a guaranteed fix, but it is a good idea to try; it works on many models and brands very well but there are some that fail to recognize the refilled/remanufactured cartridges after a reset.

Feb 25, 2011 | Office Equipment & Supplies

2 Answers

Just installed refilled black ink cartridge on hp


By using refilled cartridges you will always have this problem. Each cartridge has a chip that lets the printer know when it is full or empty. By pressing the ok button you may be able to clear this message. However, most of the time you can still be able to print and ignore the message.

May 28, 2010 | HP Deskjet D4260 Printer

1 Answer

I have a lexmark X3650 printer. I have refilled my black in cartridge. (Drilled the hole and refilled). The printer does not detect the refill and keeps telling me the cartridge is empty. Help please!!!


Unfortunately, the cartridge has an indicator that tells the printer what its status is. This doesn't get reset when you refill the cartridge. With some printers, you can use a few other new cartridges and then try the refilled one again. (These printers store the cartridges last used and status; but can't store a long list of "this cartridge was empty".)

I wish I could be of more help.

Cindy Wells

Mar 04, 2010 | Office Equipment & Supplies

5 Answers

My Epson NX415 does not recognize refilled and reset cartridges. What can I do about it?


Don't let your ink levels drop below 25% before refilling and resetting your cartridges. There is an inner and an outer chip on these cartridges. The inner chip disables the outer chip when it's contacts are no longer bathed in ink. So, it doesn't matter if you "reset" the outer chip after refilling your empty cartridge because the chip was disabled. I'm really curious how you refilled these cartridges yourself without souring yourself on refilling from the experience. I own a Cartridge World ink refilling store and I refilled a set of these cartridges when we had replacement chips available (we don't now because our chip distributor was violating Epson patents) and it was an absolute mess, took forever, and the cartridges still didn't work in our test printer.

Feb 13, 2010 | Epson Stylus NX400 InkJet Printer

2 Answers

Refill ink for Lexmark X4850


I have a couple questions for you.
1. Is your cartidge 42 or 42A? The 42 cartridge will not work if you refill it. I learned that the hard way after paying to have it refilled and I got it home and it would not print. If you are using the 42A refillable cartridge, your ink levels will not reset. I called lexmark to ask them after not bieng able to find any answers online. He said that because I am using the 42A, it will print but will not register the level. The only downside is I have to keep an eye out for fading so that I do not ruin the printer heads.

I hoped this helped.

Oct 11, 2009 | Lexmark All-in-One Printer with PictBridge

2 Answers

I dont know how to refill my canon ip2600 ink cartridge


Problem is resetting the IC chip that they install that calculates that your cartridge is empty, Refilling it doesn't work because the chip tells the printer that it'S empty. No way to reset it yet.

Oct 07, 2009 | Canon Pixma iP2600 Photo InkJet Printer

1 Answer

Lexmark x4850. swapped oem with non-oem black cartridge. will not print black now. message says warranty does not support non-lexmark and prints blank pages.


“Lexmark does not support the refilling of its ink cartridges. Refilling the ink cartridges can cause them to leak, thus clogging or even damaging the print head. Any damage to your printer caused by refilled ink cartridges may not be covered under warranty”. Please use genuine Lexmark cartridges for best results.

Oct 01, 2009 | Lexmark Office Equipment & Supplies

1 Answer

Using a refilled ink cartridge on a Lexmark x4850


Yes, most Lexmark cartridges as well as many other manufactures use something called 'Smart' Chips in the bottom of the ink cartridge. Usually unplugging your (about 10 seconds) printer resets the memory in the printer. Hope this helps!

Mar 20, 2009 | Lexmark Wireless X4850 All-In-One Inkjet...

2 Answers

Refilled Cartridges


I've refilled cartridges twice so far. The first time, the black was completely empty and the color was nearly empty. The printer accepted the color refill and not the black. The second time, I refilled both cartridges before they completely ran dry and both were accepted by the printer. The gauges don't register the ink, but it prints just fine. I just monitor the levels through the print quality. A friend with the same printer has told me that she only get 2 - 3 refills before the cartridge has to be reset, and that is a tricky process, but can be done.

Jul 26, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I am trying to reset the empty ink cartridge error code on a Canon mp-530 multifunction printer after installing a refilled a refilled black ing cartridge


Hi, did you refill yourself or did you buy a refilled cartridge. If you purchased a refilled cartridge and the chip is missing, you will need to take the chip off your old cartridge and install on the refilled cartridge.

Jun 21, 2008 | Canon Office Equipment & Supplies

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