Question about Empire DV-215 Direct Vent Natural Gas Heater

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Pilot will light, burner will not light. - Empire DV-215 Direct Vent Natural Gas Heater

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  • Anonymous Jan 31, 2009

    I have the same heater with the same problem but with propane

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Check all limit switches to see if they can be reset if so reset it ,if problem reoccurs wich limit is going out ? make sure all wires are connected well to your gas valve , use a low voltage tester to make sure your firing circuit is operating properly , if you have a thermocouple it may not have enough juice left to open your gas valve

Posted on Nov 03, 2008

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  • 23 Answers

SOURCE: main burner will not light. pilot has now gone out

shut off the gas at the gas **** and gas valve. the pilot tube is held in place by a 7/16 compression nut. remove it then remove the 2 screws for the thermopile "generator". follow the pilot tube and the pilot assembly should be held in by one or two screws. usually you don't have to remove the main burners. hopefully this helps

Posted on Jun 15, 2009

protek480
  • 1714 Answers

SOURCE: Heater will not light pilot consistently -

Yes, it's probably bad.

Posted on Jul 02, 2009

protek480
  • 1714 Answers

SOURCE: pilot light is lit, burner will not come on

The thermocouple must be in the flame of the pilot and producing a signal to the gas valve. Also check thermostat

Posted on Jul 18, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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Why does burners and pilot forced off after burners are engaged


We get asked this question many times.

If you light your pilot light, hold in the button and then when you release it and the pilot light goes out, generally you need a new thermocouple. Gas repairs can only be undertaken by a qualified gas technician so you can't do this job yourself.

The thermocouple is a safety device that recognises that the pilot has a good flame and is enough to ignite the main burners. The thermocouple open that valve to the burner.

In limited circumstances the thermocouple doesn't need replacing, either the shield that aims the flame to the thermocouple has become dislodged, or the pilot jet is a little blocked by debris. Either way, having the appliance serviced by a qualified gas fitter is the way to go. I am sure you will have seen news stories about explosions caused by gas leaks and faulty appliances.

Jan 18, 2016 | Procom Heating & Cooling

1 Answer

The pilot light will only stay lit when you hold the pilot reset button in, as soon as you let the button out the pilot light goes out and the actual burners never come on. Any ideas?


Gas line is clogged if your pilot lite goes out - They got rid of pilot stoves because the pilot was always lit and using gas.

And without a lit pilot no way you can get the burner to ignite unless you use a match, assuming you have gas going to the burner!

Nov 08, 2015 | Heating & Cooling

1 Answer

Desa heater


For (fire) safety, there is usually a thermostat that will turn off the gas if pilot light goes out.

So when you try to light the pilot you will have keep press & hold the pilot gas supply for at least 10 sec until the thermostat is heated up. Then only when the pilot light stays on continually, can you turn on the burner.

Forget about changing to a High pressure regulator!

Dec 24, 2013 | Heating & Cooling

1 Answer

I changed the thermo coupler and the pilot light does stay lit but the burners won't light


If you are referring to a gas fireplace:

  • Make sure the pilot knob is turned from "pilot" to "ON" or it will never run.
  • If the pilot knob is "ON", and the pilot is lit, but the burner won't light, it could be a bad Thermopile. The thermopile is the other safety mechanism in the pilot assembly that controls the burner.

Dec 19, 2012 | Heating & Cooling

1 Answer

RHFE Rinnai 551FT gas heater is not working after 7 years


see this steps and fix it. God bless you
.
If there is no heat, check the electrical service panel for a burned fuse or tripped breaker. Relight the pilot light (see below).
If there is not enough heat, adjust the burner air shutter (see below); and clean the burner ports (see below).
If the pilot light does not light or does not stay lit, clean the pilot orifice carefully with a toothpick, test the thermocouple and replace it if it is faulty (see below).
If the flame flickers, adjust the pilot (see below).
If there is an exploding sound when the burner ignites, adjust the pilot to a higher setting and clean the pilot orifice and the burner ports.
If the burner takes more than a few seconds to ignite, clean the pilot orifice and adjust the pilot light.
If the burner flame is uneven, clean the burner ports. If the burner flame is very yellow, clean the burner; open vents in the furnace room to provide more air; adjust the burner air shutter.
To light the pilot on a standing-pilot (always on) ignition system, follow the lighting instructions located near the control. Otherwise, try these steps:
Light the pilot:
  1. gasfurnace1.jpg Press and hold the pilot control knob to start the pilot. Set the control knob to the pilot position. Hold a long match under the pilot gas port.
  2. Press the control knob; the pilot should light. Hold the control knob down until the flame is burning brightly (about 30 seconds). Release pressure on the knob, and turn it to the on position.
  3. If the pilot goes out when you release the control knob, try relighting, holding the control knob down longer. If the pilot again goes out, check the thermocouple (below).
Adjust the pilot:
  1. Remove any cap covering the pilot adjusting screw on a combination control.
  2. Turn the adjusting screw counterclockwise to increase the flame or clockwise to decrease it. It is correctly adjusted when the flame envelops the thermocouple bulb by 1/2 inch and appears dark blue with a small yellow tip.
Test and replace a thermocouple:
  1. Hold the control knob to pilot and light the pilot as above.
  2. Unscrew the thermocouple fitting with an open-ended wrench.
  3. Set a multimeter to the DVC (lowest voltage) scale.
  4. Clip one multimeter lead to the end of the thermocouple tube nearest the pilot and the other lead to the fitting on the other end of the tube.
  5. If the multimeter shows a reading besides zero, the thermocouple is functioning. Replace the thermocouple tube.
  6. If there is no reading, you will need to clean or replace the thermocouple following steps 7 through 11.
  7. Release the control knob and shut off the main gas valve on the gas-supply pipe that leads into the burner. Shut off power to the burner at the electrical service panel .
  8. Remove the thermocouple from its mounting bracket.
  9. Wipe the combination control clean and install a new thermocouple, tightening it by hand, then give it a one-quarter turn with a wrench.
  10. Insert the thermocouple into the pilot bracket, being careful to not crimp the tubing.
  11. Turn on power to the furnace and relight the pilot (above).
Adjust an adjustable burner air shutter:
  1. Set the thermostat to its highest setting to keep the burner running. Once the furnace has heated up, remove the burner access panel and loosen the locking screw.
  2. Open the shutter by turning it to the right until the blue base of the flame appears to lift slightly from the burner port surface. Then close the shutter until the flame reseats itself on the surface.
Clean removable burner tubes and ports:
  1. Shut off gas and power to the furnace.
  2. Unscrew or loosen and remove the tubes from the supporting bracket.
  3. Carefully clean the tubes with a brush or vacuum, making sure not to damage the burner ports.
  4. Use a stiff wire to clear any debris from clogged ports.

Sep 30, 2012 | Heating & Cooling

1 Answer

When you light the pilot, then put on the burner, it will only burn for 20 - 30 seconds and the pilot light, burner and everything goes off. When you re-lite, the Pilot light will not stay on after you...


Either the thermocouple connection into the gas control valve is loose or the thermocouple needs replacing. Also check the burner and pilot assembly inside the screen area for dust, dirt and insect build up. A clogged pilot can mimic a faulty thermocouple.

Hope this helps you in troubleshooting and solving the problem.

Apr 23, 2011 | Endless Summer 153100 Open Flame Patio...

1 Answer

How do i light pilot light?


Remove front cover,or just lower section if you can. they usually just need to be lifted up about an inch or so and pulled out. However some have covers that snap in place. After you remove cover locate gas valve. It should have a control knob on top with markings for on, off, and pilot. Set control to pilot. Follow lines from gas valve to burner compartment, one goes to main burner one ,small copper colored line is the thermocouple, other line is the pilot. Turn thermostat down as far as it will go. Make sure gas supply valve in line to heater is on and then depress pilot control , when you have pilot control depressed have a match or other small flame source close to pilot assembly. If it lights then hold down on pilot control for a couple of mins. Slowly release pilot control and if it stays lit turn gas control to on. Turn thermostat up to call for heat and burner should light. If pilot doesn't stay lit when you release pilot control then try again holding pilot down longer. If it still won't stay lit then thermocouple will need replace. Good luck. Thanks

Nov 22, 2010 | Williams 6508732 Gas Heater

1 Answer

How do i relight my standing wall heater light, where is it?


There should be a removable panel on the bottom front. Remove this panel and you should see gas valve with two lines going into combustion chamber. The larger of the two will be for burner and the smaller to the pilot light. There may be lighting instructions on the inside of panel,or on front of burner compartment. If not look at gas valve and see if you can see where it is marked off pilot and on. Turn thermostat to lowest setting and gas valve to pilot ,locate pilot light and hold match to it while you depress pilot button . Pilot should light. If it does hold button depressed for 1 to 2 mins. Release pilot button and if pilot stays lit turn valve to on. Turn thermostat up to desired setting and see if burner comes on. If it does you should be done. Put cover back on. If pilot light does not stay lit or burner won't light I Would recommend you call a service tech as there are several things that could be wrong. Hope this helps you.Thanks

Nov 12, 2010 | Montgomery Ward (223600UP) Heater

1 Answer

Pilot light goes out when burners kick on burnham


Get a toothbrush and clean the **** off the pilot, could be partially blocked. Change the safety thermocouple. Check the plenum for cracks. A cracked heat exchanger can cause this.

Nov 07, 2009 | Goodman GMS90703BXA Heater

2 Answers

Pilot light goes out when burner kicks off


Sounds like the pilot is dirty....when dirty it gets smaller and lazy...tends to go out easy...try gently tapping it with a screwdriver...make the pilot bluer and bigger....when it's dirty it has yellow tips or yellow completely , the pilot should fully envelope the thermocouple as well
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Nov 01, 2009 | Desa International GWP20T GLOWARM Wall...

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