Question about Empire DV-215 Direct Vent Natural Gas Heater

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Pilot will light, burner will not light. - Empire DV-215 Direct Vent Natural Gas Heater

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  • Anonymous Jan 31, 2009

    I have the same heater with the same problem but with propane

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Check all limit switches to see if they can be reset if so reset it ,if problem reoccurs wich limit is going out ? make sure all wires are connected well to your gas valve , use a low voltage tester to make sure your firing circuit is operating properly , if you have a thermocouple it may not have enough juice left to open your gas valve

Posted on Nov 03, 2008

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  • 23 Answers

SOURCE: main burner will not light. pilot has now gone out

shut off the gas at the gas **** and gas valve. the pilot tube is held in place by a 7/16 compression nut. remove it then remove the 2 screws for the thermopile "generator". follow the pilot tube and the pilot assembly should be held in by one or two screws. usually you don't have to remove the main burners. hopefully this helps

Posted on Jun 15, 2009

protek480
  • 1714 Answers

SOURCE: Heater will not light pilot consistently -

Yes, it's probably bad.

Posted on Jul 02, 2009

protek480
  • 1714 Answers

SOURCE: pilot light is lit, burner will not come on

The thermocouple must be in the flame of the pilot and producing a signal to the gas valve. Also check thermostat

Posted on Jul 18, 2009

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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I light pI lot and it stays lit burners light and reach temp but then burners wont relight to keep temp unless I tap gas valve..is it my gas valve


A lot of pilot lights have a thermal coupler... the pilot light must be lit for several min to open the coupler so the pilot light will not go out.... the newer systems use an electronic ignition and no pilot light and need power to autostart but the coupler may be gone if you are holding that pilot start button down for several min and the pilot light is still going out..ps.. leave it in pilot mode for several min after initial start up before turning turning full burner operation operation operation operation operation operation operation it will snuff out the pilot light.

May 18, 2016 | Water Heaters

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The pilot light will only stay lit when you hold the pilot reset button in, as soon as you let the button out the pilot light goes out and the actual burners never come on. Any ideas?


Gas line is clogged if your pilot lite goes out - They got rid of pilot stoves because the pilot was always lit and using gas.

And without a lit pilot no way you can get the burner to ignite unless you use a match, assuming you have gas going to the burner!

Nov 08, 2015 | Heating & Cooling

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Pilot light flame too loeeds adjustment


Adjust the pilot flame height using the adjustment screw for each burner.

Mar 12, 2014 | Magic Chef Ovens

1 Answer

Desa heater


For (fire) safety, there is usually a thermostat that will turn off the gas if pilot light goes out.

So when you try to light the pilot you will have keep press & hold the pilot gas supply for at least 10 sec until the thermostat is heated up. Then only when the pilot light stays on continually, can you turn on the burner.

Forget about changing to a High pressure regulator!

Dec 24, 2013 | Heating & Cooling

1 Answer

I changed the thermo coupler and the pilot light does stay lit but the burners won't light


If you are referring to a gas fireplace:

  • Make sure the pilot knob is turned from "pilot" to "ON" or it will never run.
  • If the pilot knob is "ON", and the pilot is lit, but the burner won't light, it could be a bad Thermopile. The thermopile is the other safety mechanism in the pilot assembly that controls the burner.

Dec 19, 2012 | Heating & Cooling

1 Answer

One of the top burner pilot lights will not stay


You probably have grease that has gotten into the pilot. Turn off the gas to the pilot and detach the pilot tubing and pilot tip. It sometimes helps to take a propane torch and heat up the pilot tip and tubing, paying special attention to the first bend from the pilot tip. Get it red hot and tap out any ash from the inside. You may have to **** out the tubing with a piece of bare wire or blow it out with WD-40. With the oven pilot, check the pilot flame. If low, adjust. If OK, replace the thermocouple. If neither of these corrects the problem, replace the pilot satety. I always recommend a new thermocouple with a new pilot safety.

Feb 23, 2010 | Vulcan Kitchen Ranges

1 Answer

Pilot light goes out when burners kick on burnham


Get a toothbrush and clean the **** off the pilot, could be partially blocked. Change the safety thermocouple. Check the plenum for cracks. A cracked heat exchanger can cause this.

Nov 07, 2009 | Goodman GMS90703BXA Heater

1 Answer

Oven pilot light is on, but burners will not light. pilot light burns larger when trying to turn burner on. Do I need a new thermostat?


The thermostat is doing it's job if the pilot gets bigger. When you turn on the thermo, it does 2 things: Makes the pilot bigger and supplies gas to the oven safety valve in the oven. The bigger pilot heats up the bulb from the valve and the stuff inside expands and turns on the main gas. The oven cycles when temo is reached by making the pilot smaller. The most common problem is that the pilot doesn't get big enough to satisfy the valve. Take out the pilot burner ***'y. (7/16" wrench for the nut). Replace the pilot burner. The part is probably a 5414S030 if the valve bulb is located parallel to the ***'y.

Sep 30, 2009 | Magic Chef 31000 Gas Kitchen Range

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