Question about Canon PIXMA iP3000 InkJet Photo Printer

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False paper jam warning on Canon Pixma iP3000 printer

Hi, My Canon Pixma iP3000 printer is just about 15 months old and has pleased me with it's performance until now. For no apparent reason it has now started to malfunction. It will print one page only, then diagnoses a paper jam in the print exit tray, displaying one long green light pulse followed by three short amber ones and will not print anything further. I have uninstalled the printer and then reloaded the drivers etc. I have disconnected the power, then turned it on again. I have trawled through the trouble-shooting section of the users manual and found nothing that will help. There is no jammed sheet of paper but the printer thinks there is and I am at my wits end trying to send this problem packing. Has anyone had a similar occurance and managed to resolve it? Any ideas much appreciated. Best regards - eljay.

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  • Boo_3 Dec 05, 2007

    My printer started to jam (my son had loaded too much paper) and I pulled the paper out backwards (this was all I could do). The orange light keeps flashing now, even after it has been turned off and on again, and it tells me I have error code 5700. Does anyone know what this is? Have I broken something???

  • cvlux Feb 09, 2008

    M CANON PRINTER IP1880 GIVES FALSE PAPER JAM INDICATION.

  • dcOn83 Feb 12, 2008





    Hi,

    My Canon Pixma iP3000 printer is just about 15 months old and has pleased me with it's performance until now.

    For no apparent reason it has now started to malfunction.

    It will print one page only, then diagnoses a paper jam in the print exit tray, displaying one long green light pulse followed by three short amber ones and will not print anything further.

    I have uninstalled the printer and then reloaded the drivers etc.

    I have disconnected the power, then turned it on again.

    I have trawled through the trouble-shooting section of the users manual and found nothing that will help.

    There is no jammed sheet of paper but the printer thinks there is and I am at my wits end trying to send this problem packing.

    Has anyone had a similar occurance and managed to resolve it?

    Any ideas much appreciated

  • Anonymous Dec 24, 2008

    I had the same problem, but the upside down shake thing worked like a charm. They should add this to the troubleshooting tips on help. thanks!

  • Anonymous Feb 10, 2009

    I was having the same error...so I did the upside down shake...then an elastic ponytail band fell out, hahahaha! I have no idea how it would've gotten in there but obviously the printer didn't like it. Everything is working like a champ now. I feel like a tard!

  • Anonymous May 03, 2009

    Tried the shaking technique and found a cotton bud that had slipped in! Whoops. thank you

  • Misty Sky
    Misty Sky Dec 02, 2014

    I finally found the paper in the secret back compartment that I didnt even know existed!! but its still screwed up. >.< shaking didnt work.

  • Les Jackson Nov 23, 2016

    Wow! I am amazed at the longevity of my original question from more than 10 years ago!
    I am now on my second Canon iP7250 and it frequently reports that the A4 paper tray is empty, but I have learned that a brief dab on the warning light pretty soon sees a sheet found and fed through. I imagine that this problem results from either the paper feed mechanism intermittently failing or maybe my "cheapie" 80gsm paper is not as bulky as is needed.
    I'm still a Canon fan, based on results when printing and have now even introduced a particular brand of non-original ink cartridges without issue (First Call Inks, in the UK).

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26 Answers

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I have been using the Canon MP180 PIXMA for almost three years now without a hitch until I received a paper jam warning which I could not resolve. I Googled "Canon PIXMA paper jam" today and landed on this site. I turned the printer upside-down and shook vigorously. Out popped a small pebble-like bit of concrete which somehow found it's way into my printer. I guess our hardwood floor installation on the floor above had shaken up some old plaster and concrete bits that had lodged in our drop-down ceiling from our 3rd floor bathroom renovation last year and this little ****** came through an opening in our rec-room (where the computer and printer are) drop-down ceiling. A very strange sequence of events, that I would not have suspected, but happy to say that your advice here did the trick and the printer is a tough and trustworthy little printer afterall! Thank you. Dan in Canada

Posted on Aug 30, 2009

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HA! Awesome. I had the same problem with my Pixma Pro9000. The things a beast, but a few upside down shakes (plus a good cleaning from one of those air cans) got rid of the false paper jam. The air cans were key though, it didn't work before I used those. Thanks guys.

Posted on Oct 22, 2009

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Hi I had this problem exactly as described. I dismantled the printer & found a tiny piece of plastic off something (?) It fell out when I couldnt find anything & gave it a good upside down shake while in bits. It appear this was making the Printer think there was something in it, but always printed one out first. ASs for cartridges have always used cheap ones from inkinkink without any issues. cheers Mike

Posted on May 17, 2007

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Just a thought...perhaps you are using generic (non-oem) ink cartridges and a nozzle is blocked causing the printer to not only malfunction. Printer may no longer be alive. I enter this suggestion because I have a iP3000 and just switched to generic cartridges to "save" money. Canon representative told me that printers are programmed to accept only OEM ink cartridges. I am not sure if that comment applies to "all" Canon printers but it is a thought.

Posted on Jan 23, 2007

  • tryng2bPro Jan 04, 2011

    btw.. how hard was the shaking method?? i mean..how brutal is the shaking?? i already tried.. im kinda afraid to shake it hard tho.. i really hate the noise when it starts to print... it wont even eat the whole paper... jst the 1/8 of the paper I thnk?? btw..my printer is canon ip1980?? or 1900 i thnk...

  • Rondogardener
    Rondogardener Jan 12, 2018

    Canon wants you to believe that, but it is not true. We have used generics for many years in ip3000 and several others with no problem. My daughter's ip3000 did become non-functional because she did not use it much and let the printer head dry out. Now, after soaking and replacing the printhead, the printer has decided to generate a "jammed paper" error. I guess I will be shaking it out too.

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The shake-down worked on my PIXMA 210 THANKS.

Posted on Jan 17, 2011

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Thanks to all for the shaking tip. After shaking it upside down, I was able to see the small sheet of paper I (stupidly) tried to use from the compartment back of the printer. A few shakes with the back end down caused them to slide farther out. I grabbed them with tweezers and all is well.

Posted on Jun 15, 2010

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Wow, mine had the false paper jam problem as well, and i did the "vigorous shaking" technique.. and dislodged this mighty piece of lint looking stuff, that I had to reach for with a pair of needle nose pliers, but that did the trick. Thanks!

Posted on Jan 29, 2009

  • tryng2bPro Jan 04, 2011

    btw.. how hard was the shaking method?? i mean..how brutal is the shaking?? i already tried.. im kinda afraid to shake it hard tho.. i really hate the noise when it starts to print... it wont even eat the whole paper... jst the 1/8 of the paper I thnk?? btw..my printer is canon ip1980?? or 1900 i thnk...

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The upside down thing really works! OMG. THanks guys!

Posted on Feb 28, 2012

Wow, so I called canon cust. service... basically I could take it to repair place. Which I didn't feel like paying for (would rather just buy new printer). So I came here... and I was skeptical about shaking it, but I was frustrated and had a good time shaking away. It worked!!! Didn't see anything come out... but it's now working again and not flashing orange light. =)

Posted on Feb 06, 2008

  • tryng2bPro Jan 04, 2011

    btw.. how hard was the shaking method??
    i mean..how brutal is the shaking??
    i already tried.. im kinda afraid to shake it hard tho..
    i really hate the noise when it starts to print... it wont even eat the whole paper... jst the 1/8 of the paper I thnk??

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Shaking just worked for me! Yippee!!!

Posted on Jul 30, 2009

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SERIOUSLY!
I HAVEN'T USED MY 3 MONTH OLD CANON PIXMA MP470 AS THERE WAS A SUPOOSED PAPER JAM!

HELD IT UPSIDE DOWN (LIKE EVERYONE ELSE), SHOOK IT AND IT WORKS!!!!!!

THANKS!

Posted on Feb 08, 2009

  • tryng2bPro Jan 04, 2011

    btw.. how hard was the shaking method?? i mean..how brutal is the shaking?? i already tried.. im kinda afraid to shake it hard tho.. i really hate the noise when it starts to print... it wont even eat the whole paper... jst the 1/8 of the paper I thnk??
    btw..my printer is canon ip1980?? or 1900 i thnk...

  • krisztina_pa
    krisztina_pa Feb 15, 2013

    Wow it really worked! Thanks!

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All of the above tried and then I checked in properties and found it was set to paper feed switch. I changed it to auto paper feeder and that seems to have done the trick.

Posted on Aug 15, 2008

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Make sure you shake your printer hard enough. Light shakes will not work.

Posted on Jan 22, 2008

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I also had the problem of the dreaded orange light appearing suddenly. The printer stopped totally and onscreen I was advised that paper was jammed. I opened each section, couldn't find anything, so I went trawling the internet until I came across this page. Turning the printer upside down and shaking it?! Were you all having a laugh? Anyway, I tried it - but the orange light came on again. So I looked inside again and this time I found the culprit... a small piece of clear plastic (like from a polythene bag!) wedged under the rollers. Out came my computer pliers and I plucked it out. The printer now works well again! Thanks for suggesting the 'upside down shake' method, as it obviously dislodged a foreign body on this occasion. Trevor.

Posted on Jan 17, 2008

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Hi frnds! I tried all methods of yours but nor any worked. My printer is showing paper jammed while it's not so. Plz give me some sensible help.

Posted on Nov 23, 2016

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I was so frustrated, I prayed God would lead me to the easiest answer and WOW, this was it! I didn't even have to shake it, I just turned it upside down and a small piece of what looked like a clear plastic hanger fell out. Works perfect now, thank you! And thank God for even the small prayers He answers. :-)

Posted on Aug 03, 2015

Evidentally, I am not shaking hard enough! I am getting upset with this problem. Will someone come over and shake it for me???

Posted on Jun 29, 2013

  • Anonymous Jan 26, 2015

    I even took an air hose to it-I CANNOT find that paper jam for anything. Any other suggestions?

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Another upside down shaking fix on a Canon MP180! This was after I had taken it apart quite a ways and vacuumed it out, to no avail. I would get the paper jam message even with no paper in it. With paper, it would stop after pulling it in one quarter inch. I know there was no jam, because if I turned it off, then back on, the rollers would push the paper through, out the delivery end. 15 seconds of healthy shaking did the trick!

Posted on Nov 20, 2012

I also had a problem of "paper jam". I tried everything including dismantling the printer up to a stage, but nothing worked.
Then I saw the solution #12. A vigorous shaking up-side-down for 10 seconds did the work. A low tech solution for a high-tech printer.

Posted on Sep 30, 2008

  • tryng2bPro Jan 04, 2011

    btw.. how hard was the shaking method?? i mean..how brutal is the shaking?? i already tried.. im kinda afraid to shake it hard tho.. i really hate the noise when it starts to print... it wont even eat the whole paper... jst the 1/8 of the paper I thnk?? btw..my printer is canon ip1980?? or 1900 i thnk...

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Be sure to look in that little section in the back of the printer when you open it up in the rear and look very closely. We had a small 4x6 photo sheet that was stuck, but it was very difficult to see. Once we pulled this out it seemed to be OK.

Posted on Apr 01, 2008

Had the same problem.Turned it upside down and shook it,turned it back on and it spit out a 4 by 6 sheet of paper and all is fine.

Posted on Aug 28, 2007

Can't believe it. i was having the same problem. held it upside down and shook it hard. sure enough. fixed the problem. thanks!

Posted on Jul 27, 2007

After trying a few things in "Maintenance" and even reinstalling the driver... I held the printer upside down and shook it 15 secondes... It worked...

Posted on Jul 06, 2007

Hi Flatus, All my previous dabblings with generic ink cartridges and refills have ended in disaster, so I now only use originals. I had to abandon the printer and have bought an iP5200 to replace it. I now make a habit of printing a multicolour photograph every other day to keep the nozzles flowing and am keeping my fingers crossed. Many thanks for your interest in my problem however. Best regards - eljay

Posted on Jan 24, 2007

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My solution was to open the up the lower paper container that I had never used before. I found a folded instruction paper in there. This was the reason for the paper jam. I've been using the iP3000 for three years almost without problems, and with cheap cartridges mostly from Pelikan. Best regards Matti

Posted on Oct 25, 2009

Just had the same problem and shaking the printer upside down a couple times did the trick. By the way I am using non-oem inks

Posted on Mar 12, 2008

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3. Confirm that the paper is set properly.
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5. Disconnect the printer power cord as well as the printer cable form the printer.
6. Turn the printer upside down and shake the printer in order to remove any obstacle which is stuck inside the printer causing the paper jam error.
Open the printer cover and remove the cartridges and check carefully if there is any small piece of paper which is stuck inside, if so carefully remove it.
7. Disconnect the printer power cord and press and hold the power button on the printer for about 15 to 20 seconds( this will release the flee power) and reconnect the printer and check.

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Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
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