Question about Microsoft Xbox 360 Console

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Disc tray will not close

While i was playing Fallout 3, my xbox 360 started making loud sounds that did not sound good at all. so i turned it off. then, i turned it back on, to take the game disc out, i took it out, but when i pressed the button to close the tray, it closed, but it just comes back out again. even if i turn the console off, the disc tray will remain open.

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  • Anonymous Mar 07, 2009

    me to this is *** as ****. only i was play gears.
    i just did the manual eject but im not sure it worked. ill report back if it works.

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Make sure the Front of the xbox 360 is not lose i could keep the tray from closing properly or the gears could be jamed with somthing try it if it dosen't help u might have to send it in

Posted on May 29, 2009

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Open it up there could be something stuck in it or something

Posted on May 29, 2009

What the hell this happened to me today!

Posted on Nov 03, 2008

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Unplug your 360 from the main power source and make sure there's is nothing that may be preventing the tray from closing completly

Posted on Nov 02, 2008

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Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

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Remember DUST and HEAT is the 360's biggest enemy and can cause RROD, 1 Red Light Problem, and disk errors.

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