Question about Logitech QuickCam Express Web Camera

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Logitech webcam works but it doesn't work when i go in msn

I click on webcam in a conversation it comes up but it doesn't show anything but white black dotz and stuff plz help

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  • Anonymous Jan 18, 2009

    Wow.. the same thing is happening to me. It's black and white (Fuzzy) like a television on channel 0.


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First of, install the driver camed with your webcam to your computer to be able to recognize it and to be use for internet messaging or in msn. after the installation, reboot the computer and it should work for your internet conversation after that. hope that helps

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Posted on Nov 02, 2008

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Every time I try to run my webcam with Windows Live Messenger it freezes my computer and tells me all my windows are "Not responding"


Make sure you are running the latest Internet Explorer - even if you have another browser set as default.
Uninstall your Logitech software and download the latest from Logitech
Visit the Logitech website and browse the photo gallery for your model and click on the photo to navigate to the support page.
Note - Older models on page 2 - look for the link at the bottom right of page 1 and click on it "Still can't find your product?"

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

In addition to the Logitech installer you will need to run the support software - Microsoft DirectX . This comes pre-loaded on most Windows computers but has to be updated - I am currently on version 11
To start the DirectX Diagnostic Tool, click Start, click Run, type dxdiag in the Open box, and then click OK.

Procedure to re-install Logitech software
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Logitech
Run the installer and choose your options during the installation - You may not want Logitech Chat but the Desktop icon for the webcam toolbar is a must.
Connect your webcam when prompted.
AUDIO SET UP
XP
Plug in your webcam or headset or mic you wish to use with your webcam
Control Panel (Classic View)
Open 'Sounds and Audio Devices' folder and click on the Audio tab - make your preferred mic the default device in the 'Sound recording window'
Open 'Volume' below the window to ensure the mic is not muted
Click 'Apply' and 'OK'
Restart your computer
Configure the webcam / mic to your chat program

VISTA
Plug in your webcam or headset or mic you wish to use with your webcam
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
Right click on the volume graph and select 'Show disabled devices' and 'Show disconnected devices'
To set your preferred mic as default - click the mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

If it fails to work here concentrate on your webcam drivers and software before moving forward.

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in, after a few seconds, to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

Aug 25, 2010 | Logitech Webcam

1 Answer

MY WEBCAM DOESN'T SHOW IN MY MSN


Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - (if not - make sure the webcam is set as default - restart MSN)
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

May 28, 2010 | Logitech QuickCam Communicate Deluxe...

1 Answer

I can talk and see in msn but when i'm not in msn it's not workin


Sounds like your webcam software is corrupt
Disconnect webcam
Download Revo - double click on logitech - Use the 'Advanced' mode - Revo will make a Restore Point and then uninstall logitech using the uninstall software.
It will then scan your C drive and Registry for all fragments and files that failed to uninstall.
Delete everything it finds
http://www.revouninstaller.com/revo_uninstaller_free_download.html

Restart your computer

Go to the logitech website and click on your model to navigate to the support page for your model

http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

Download the software installer
Run the install software and connect your webcam when prompted

Apr 16, 2010 | Logitech Quickcam Chat Webcam

1 Answer

My logitech web cam does not work with Windows Live Messenger. after I started a video conversation session, I can see the videos of both ends (mine and my conversation partners 's), but he can not see...


Check your set-up

Test your webcam here to make sure it broadcasts ok - Hit 'Allow' in the top window and check your cam in the left hand panel.

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to WLM (MSN)

CONFIGURE SOFTWARE to MSN
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the MSN software may have difficulty in locating it, even if you exited the previous program correctly.
The reason being, the webcam software can remain hooked-up to a program and needs to be rebooted.
Mine, I just unplug it from the USB and plug it back in to reboot the software.
If yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.

Open MSN
Click 'Open Menu'
From 'Tools; navigate to, and click, 'Audio and Video setup'
Set your speakers
Click 'Test' - if OK, move on.
Set your mic as default
Use the slider to set volume and test.
Click 'Next'
This takes you to the video setup
Your webcam should be broadcasting - if not - make sure the webcam is set as default - restart MSN
Use 'Webcam Settings'to fine tune the picture.
Click 'Finish'

Jan 04, 2010 | Logitech Webcam

1 Answer

Mic not working with msn


Start > Control Panel > Classic view > Speech recognition options - run through set up.

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SET DEFAULT & TEST MIC Click "Recording" tab. Set required mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click OK Click "Levels" tab and set slider to 80% ( adjust to suit later) Return to "Recording". Test mic by speaking and make sure volume graph displays Not working ?
Expand 'Imaging' folder in Device Manager and right click on your webcam text - Update driver software from internet

Failing this, uninstall current webcam software and download from here
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405
WLM (MSN)
Open WLM > Show menu > audio and video setup > set mic as default and test > Next - set webcam as default > Finish

Sep 13, 2009 | Logitech QuickCam Pro 5000 Webcam

1 Answer

Webcam works on msn but the picture is black and fuzzy


go to Logitech's website...click on your product model and from there you can download the latest drivers. Make sure to note that most device drivers for Vista 64 bit systems are different from 32 bit.
Hope this helps.

May 04, 2009 | Logitech QuickCam Messenger Web Camera

1 Answer

Mic on msn wont work


your cam and mic need to set up with the msn

After you start Windows Live Messenger,
expand the view by clicking on the square
on top left next to the red X.
Then on the Windows Live messenger window on the
right side, click on “ “Show Menus.” And then click
on “Show the Menu Bar”.
Next go to the Menu Bar on right side, click on Action.
Go to “TOOLS” and click “Audio and Video Setting
and follow the instructions.
please let me know if this has solved and don't forget to rate

Feb 13, 2009 | Logitech Webcam

5 Answers

Mic not working on MSN Messenger.


i just figured this out!

i've been having the same issue.

(i use vista home edition.)

go to control panel>>hardware+sounds>>manage audio devices.

at the top there are three tabs. click the tab that says audio and click the Logitech audio and set it to default!

Nov 02, 2007 | Logitech QuickCam Pro 5000 Webcam

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