Question about Microsoft Xbox 360 Console

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My xbox 360 won't play any disc

When ever i put a disc into my xbox 360 in always says unplayable disc and I tried putting movies in it and it does the same thing.

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  • ducky64life Nov 02, 2008

    i put in every game disk i had and my console wont read any of them.

  • Anonymous Jan 21, 2009

    Every disc i put in my 360 it reds unplayable disc.

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I think this problem may be similar to what happened to my 360.But after i tried this its had no problems.first go to google and find out how to open up the 360 properly,once u know that then open it up get a hoover and hoover all the dust from inside and wipe everything down with a dry cloth.Especially where the two cooling fans are.Please note that if u do open it to do this that it breaks any warranty u have on your xbox but wot the hell its fixed.Hope this can help u .Joe Stevenson

Posted on Jan 22, 2009

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I had the same problem, make sure that the game disk and dvd movies are not damage. If you have rings on either one, the 360 cannot read them...

Posted on Nov 02, 2008

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Posted on Jan 02, 2017

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1 Answer

Disk unreadable but clean disk not scratached


http://www.youtube.com/watch?v=iOmNtrStDgM
Turned on your Xbox 360 console one day and and when you try to play your game you got the message "This disc is unreadable" OR "Unplayable disc".....??
First determine whether it's a fault with the disc or not, by having a look on the disc itself & make sure it's not scratched and there are no flaws even on it, and try other game discs on your Xbox 360 console .
If your disc is scratched or have flaws try putting other discs in your Xbox 360 console just to make sure it's the disc not the actual console causing the error, If other disc are working fine, refer to the scratched discs page on our website to know what are the steps you have to follow to get it sorted out.
If the disc is not scratched and doesn't have any flaws on it, cleaning the disc and trying it once more may solve the issue, if that doesn't work try to check it by putting other discs in your Xbox 360 console, if they all work that would be definitely a fault with the disc itself and in a case like this you have the right to exchange it from the retailer you bought it from as it's not scratched.
In all cases if other game discs are giving you the same error message "This disc is unreadable" OR "Unplayable disc" you need then to contact Xbox 360 customer support to send your console to get repaired or exchanged.

Jan 03, 2010 | Microsoft Xbox Console

1 Answer

It only plays Normal Xbox games


The open tray and unplayable disc is because the lens isn't strong on the drive and needs to have a Pot calibration done to it to make the lens signal stronger. That should fix the open tray/unplayable disc issue. I have done this to quite a few drives and all have been working fine since.

Jul 12, 2009 | Microsoft Xbox 360 Console

1 Answer

Unplayable disc


There is a good chance you DVD drive might have either a faulty motor or laser. In this case if you have any type of warranty you should use it but if you don't you'll have to purchase either a new XBox 360 or a new DVD drive.

The new DVD drive will not be able play games if you simply swap the drives. In order to have it play games you'll have to flash the old Key from the broken drive onto the replacement drive.

Either that or if your system is still under the 3 year warranty from RROD by Microsoft you can try to induce RROD on your XBox 360 and take up a claim with them. Most of the time they send u a refurbrished XBox 360 or a new one.

Jun 16, 2009 | Microsoft Xbox 360 Console

1 Answer

KEEP SAYING UNPLAYABLE DISC My xbox 360 keeps reading unplayable discs but if i sit there long enough and keep turning it on and off, it will work. But after doing it for half an hour it gets really...


Sounds like the laser is starting to go bad in your dvd drive if it has to read it a few times before it might see the discs.

The laser is inside of the dvd drive and it looks like this:

http://www.amazon.com/Xbox360-Xbox-360-Drive-Laser-Replacement/dp/B000V78Q9O

Depending on the manufacturer of the drive will depend on the laser you will need to get.

You could also take a can of air in the meantime and blow some into the drive to make sure that there is no dust or dirt on the laser as this could cause that message as well.



May 23, 2009 | Microsoft Xbox 360 Hard Drive (20GB)

1 Answer

When u put a game in the 360 it keeps saying play dvd


i always just take the game or movie out and put back in till it works.

Mar 19, 2009 | Microsoft Xbox 360 Console

2 Answers

Unplayable disc


have you tried cleaning your Disc.

Jul 16, 2008 | Microsoft Xbox 360 Console

1 Answer

Unplayable disc


I've had similar problems and I got myself a CD lens cleaner.

Its a cd/dvd sized disc that has a few small bristle on it so when u put it into your drive, it spins and cleans the lens.

They are pretty cheap and you can get them in any electrical store and I've seen them in a few supermarkets.

Also check that your disc's are clean too.

Mar 23, 2008 | Microsoft Xbox 360 Console

2 Answers

Unplayable disc


take it in to get a new one i hade the same problem

Mar 20, 2008 | Microsoft Xbox 360 Console

1 Answer

Halo 3 unplayable


some time your laser is a little wack but if you are haven trouble like that then send it to repair and youll get a new xbox so it works out for you.. or just buy the 29.99 warranty on your box and get a 350.00 new box in 2 weeks. i did that once wen i still had warranty on it so.

Dec 29, 2007 | Microsoft Xbox 360 Console

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