Question about Acer Aspire 5315 Notebook

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Acer Aspire 5715Z/5315 will load Acer page then black/blue screen after Windows update

First it was installing Windows Updates, then I couldn`t open an actual pag, it was always saying Internet Explorer cannot display page, but I was connected to internet, and could even IM back in forth with people, so no internet problem. I uninstalled all the Windows Updates for that day, it worked fine until the next updates,ERGH! I had to do it all again, and again, and you get the picture. But when I removed them on 10/31 it said couldn`t configure uninstalls or installs, so I tried system restore. I have tried F2, but I don`t know what should be changed or whatever, I have tried F8, same things, I don`t know what to do. Now all it will do is load the white screen with ACER in blue, and then goes to a blackish blue screen. The cursor can move, but I have to restart by taking battery out and unplugging. If I had a list of things to do exactly, I can probaly do them, but I don`t know. Can you help? PLEASE, this has brought me to tears, I am on my desktop now, because I can`t do anything on my laptop now.
Frustrated Pat in Ky.
wilber001@hotmail.com

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  • Jenii-Babehh Apr 22, 2009

    i have the same prob with this i cant even start anything from the begining as it comes up with a error.. working fine this morning but when i shut itdown to do some updates it kept coming up with a black screen and a little thing in the left hand corner i have the acer 5315 i had it a year and the warranty has only just ran out so am doomed i cant afford another laptop as mine cost me a bomb.. i will never get another acer as 2 of my friends have had the same prob with it

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You have a corruption in youre recover partition.You need to reinstall os with xp cd or vista cd and delete recovery parttition and create one whole partition.Then go to acer website and retrieve drivers. Anyfurther assistance you can reach me at Eric@dadetechs.com. make it a great day.

Posted on Nov 06, 2008

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Posted on Jan 02, 2017

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