Question about Jura Capresso Impressa Z5 Espresso/Coffee Maker

2 Answers

No coffee will dispenses

It goes through the cycle but no coffee come out. It all ends up in the tray. As described, the coffee is ground and the machine seems to go through its usual cycles however the unused (dry) grounds are dropped into the grounds collector and the water into the bin. I have also tried using pre-ground coffee and have experienced the same results.

Jura customer service agents act bery surprised by this problem and suggest sliding the moveable coffee dispensing head up and down firmly to try to jog-free anything that may be clogging the system. After doing so, they suggest running through a manual rinse cycle to see if anything comes out of the heads. Typically there are some grounds that make their way through. Sometimes this technique works and more often it does not. I have now wasted enough coffee to try to find a sustainable solution.

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  • Anonymous Jan 05, 2009

    I have the same problem after brewing only 20 cups of expresso and this is a new machine!!!!

  • Anonymous May 24, 2009

    I was wondering if you have solved your problem? As we have now the

    same problem, coffee not coming out and going into the tray, also the rinse water. We had our coffee machine for 5 years and this is the first time this is happening.

    Please let me know if you know how to resolve the problem. Thanks

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What oilerfan said. I had the same problem, when I called their very helpful customer service, I was given the same directions.
Take out the tray.
Inside the machine you can now see a flap hanging from the top.
Reach behind the flap, and you should feel a round object/filter. It has a little dimple sticking out in the middle.
Wipe the filter with a paper towel.
Put the machine back together, and voila you got your coffee brewing again.

Posted on Jul 07, 2009

  • dgodsiff Aug 26, 2010

    Run a decalcify cycle

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How fine have you got you grind setting, if it is a new machine it needs to be on course Grind, fine grinds clog the filter.  You need to reach into where the tray goes with a cloth and wipe clean the filter bin which is right behind a flap

Posted on Dec 09, 2008

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EsWorld
  • 1618 Answers

SOURCE: no coffee will dispenses

I would remove the coffee spout and check the lines into it. The coffee seems to stop when it hits the spout and goes through the by pass instead. Remove the spout(be careful) then run a coffee and see if it works.

Posted on May 24, 2009

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