Question about Dell Latitude D620 Notebook

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Display problem in d620

I have installed windows xp in my dell d620. Microsoft word is not running properly. when i scroll the cursor button,starts flickering. i cant even watch DVD movies with any of the players. also 3d game MAX PAYNE for example is not running.can anyone help?

PRAKASH, AUSTRALIA

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  • prakash gautam Nov 04, 2008

    Dear sweetyanne!!thanx for ur help.
    before also i had windowsxp.these things were not happening . but because,my notebook get afftected by virus, i had other problems with it n hence i formatted my laptop and reinstall winxp system. the result is i am now facing with those problems. any idea, where i can find those drivers for free download?? or any solution?

  • prakash gautam Nov 04, 2008

    dear sweety!!! many thanx for ur suggestion.i followed ur suggestion n my laptop system (it seems) now turned normal. now i dont have problem playing with dvd files or playing 3d games..u r really a father (mother) of guru.. cheers!!!!

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The question there is that, is the original operating system of the dell d620 is windows xp or vista, because it wont work properly if the drivers of the system is not installed, especially if the hardware is for vista but there is a workaround try to find the drivers of your system for xp on support.dell.com

Posted on Nov 03, 2008

  • sweetyanne
    sweetyanne Nov 04, 2008

    Well yes, the easier way for you to get your actual driver for the system is go to support.dell.com click on drivers and downloads, but instead of choosing the system, enter the service tag of your computer, that is the 7 alphanumeric characters found at the bottom of your laptop that says service tag,after you enter that it will show you the actual drivers for your system. if you need further assistance on downloading just send me a message. thanks.

  • sweetyanne
    sweetyanne Nov 04, 2008

    Thank you very much if you need further assistance just send me a message.

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Latitude D620+DirectX 9 graphics device with WDDM 1.0 or higher driver


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You can check this by first of all clicking 'start' then on the right hand panel click 'run'.

Step 2:

In the dialogue box that appears you will need to type 'dxdiag' (without the quotation marks) and press 'enter'.

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This will bring up a new window with a loading bar at the bottom of it. Wait for it to fully load.

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On the initial page, under the tab that says 'General', near the bottom it should tell you what version of DirectX you are running.

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After this, you will need to click on the tab at the top that says 'Display'. This will take you to a new page. On this page there should be a box on the right with the heading 'Drivers'. The final piece of information in this box should say 'Driver Model: WDDM ...' (The ... indicates the version number that you are running.

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Tip

Windows XP HELP Windows key + R = Run menu cmd = Command Prompt iexplore...


Windows XP HELP
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    SigmaTel C-Major HD Audio
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    Intel Pro/Wireless 3945ABG 802.11a/b/g
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