Question about Brother Office Equipment & Supplies

3 Answers

Hi I have an HL 2030. I replaced the toner cartridge a few weeks ago (with a Brother cartridge) and cleaned the primary corona wire inside the drum unit by sliding the blue tab from right to left and left to right several times as recommended in the Manual. But the printouts now have two shaded areas running down the paper and scattered black dots. I have carried out the cleaning process several times, but the problem is just getting worse. I would be very grateful fir some help!

Posted by on

  • delzi Nov 02, 2008

    I will take your advice and see if it works. Thanks.

×

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 3,614 Answers

Done a thorough cleaning using the printer utilty. try to use another cartridge or change to the one you use,

Posted on Nov 02, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Brother Master
  • 19,396 Answers

Try a replacement toner cartridge.

Posted on Nov 02, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 535 Answers

U HAVE TO REPALCE THE TONNER DRUM & YOUR PROBLEM WILL SOLVE 

Posted on Nov 02, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Corona wire problem


Hi, you can clean the corona wire easy, just follow those steps:
1) Turn of printer power and unplug all cord including phone cord.
2) Make sure the scanner is closed, then lift open the top cover by its handle.
3) Remove both the drum unit and toner cartridge assembly for the color desired to be replaced.
4) With the drum unit removed, push down the GREEN lock lever to remove the toner cartridge.
5) Slide the GREEN tab left to right several times to clean the unit's primary corona wire.
6) Before installing new toner cartridge, shake it from side to side to distribute toner.
7) Remove protective cover from cartridge.
8) Insert cartridge into drum unit until it snaps in place.
9) Ensure that you are inserting the correct color toner cartridge into its proper place and then slide the drum unit into the printer.
10) Close the top of the machine and then reconnect all cords; turn on power to ensure proper installation.

May 16, 2012 | Brother MFC-9320CW Color Laser Printer -...

1 Answer

HOW TO REPLACE THE OLD TONER CARTRIDGE WITH NEW ONE?


Here's the process:
1) Make sure that the printer is turned on. Open the front cover. 2) Take out the drum unit and toner cartridge assembly 3) Push down the green lock lever and take the toner cartridge out of the drum unit. 4) Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. 5) Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. 6) Pull off the protective cover. 7) Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 8) Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. 9) Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
That's it. You may also want to download the user manual as it has photos along with the instructions above. You can obtain that at: http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF
Hope this helps!!

Jun 20, 2011 | Brother HL 2140 Laser Printer

1 Answer

Brother printers are SCAM. I bought one, it was full of errors, japanese "quality"! Then I fought an uphill battle to get a replacement! They sent me one.l It has errors! It works for a while,...


The Corona wire is inside the drum unit, a small slide is there to allow you to move it back and forth. return it to it's home position when done.

Also, remove the toner and power on the machine. After a couple minutes, replace the toner and drum. This sometimes will clear up these "drum issues" Brother is famous for.

Dec 12, 2010 | Brother HL-2170W Laser Printer

1 Answer

I was unable to loace the Toner Cartridge. Could you please tell me where to open up and how to replace the tomer cartridge? Thank you. Regards, Lisa Li


Make sure that the printer is turned on. Open the front cover. Slowly but firmly pull the drum unit and toner cartridge assembly out of the machine. Push down the green lock lever and take the toner cartridge out of the drum unit. Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.

If you want even more detailed information, there is a how to guide with ilustrations on each step on the Brother website.

Dec 07, 2010 | Brother HL 2140 Laser Printer

2 Answers

Just before I needed to replace the toner cartridge, I noticed some spots occuring on the printouts. Same spot, 3 different times in a line down the page. I had hoped that replacing the toner cartridge...


Have you checked the Drum unit...inside the drum unit there is a PCR- photoconductive roller which worn out and it sometimes casues the issue, if not then check the fuser pressure roller

Sep 22, 2010 | Brother HL 2140 Laser Printer

1 Answer

Toner light is on on Brother HL-2170 Laser Printer and the computer is not recognizing a print task. Can you help me fix this problem? Also, I just replaced toner a couple weeks ago.


Description of Problem 100000013553
I just replaced the toner cartridge and the Toner LED is still on, or the status monitor continues to display the message "Toner Life End". What can I do?

Description of Solution 200000017394
@font-face { font-family: Verdana;}@page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; }P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman"}A:link { COLOR: blue; TEXT-DECORATION: underline}SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline}A:visited { COLOR: purple; TEXT-DECORATION: underline}SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline}DIV.Section1 { page: Section1} If the Toner LED is still on, or the status monitor continues to display the message "Toner Life End" after installing a new toner cartridge, verify you are using a genuine Brother toner cartridge.

The yield of the TN starter toner cartridge is approx. 1,000 pages.
The yield of the TN330 toner cartridge is approx. 1,500 pages.
The yield of the TN360 toner cartridge is approx. 2,600 pages.
Approximate cartridge yield is declared in accordance with ISO/IEC 19752(Letter/A4).

Brother strongly recommends that customers use only genuine Brother drum units and/or toner cartridges. Each Brother laser printer is designed to work at pre-set temperatures that are matched exactly to each of our individual toner formulations. Each individual component is designed to work with the other to ensure quality and reliability. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability. The Brother limited warranty does not apply to any problem that is caused by the use of third party drum units, toner cartridges or toner.

1. Verify you installed a NEW, out of the box, genuine Brother toner cartridge (TN360/TN330).

If a toner cartridge from another machine was installed (even if there?s still toner left in the used cartridge) or a starter toner cartridge (included with the purchase of a machine) was installed, the Toner LED will stay on and the message "Toner Life End" would continue to appear on the display.

2. Verify the toner cartridge is installed correctly by following the steps listed below:

a. Open the front cover by pulling the tabs on the left and right side of the printer towards you.

b. Lift the drum unit slightly and pull it out. Place the drum unit on a piece of disposable paper or cloth to avoid spilling and scattering the toner.

c. Remove the toner cartridge from the drum by holding down the lock lever (blue tab) on the left side of the drum unit and lift the toner out. Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wash it off with cold water.

d. Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly inside the cartridge.

e. Place the toner cartridge into the drum (be sure it clicks into place).

f. Clean the primary corona wire inside the drum unit by gently sliding the blue tab on the top of the cartridge from right to left several times. Return the blue tab to the home position before reinstalling the drum unit assembly.

g. Reseat the drum unit into the printer pressing it in securely.

h. Close the front cover making sure it latches on both sides.

If the Toner LED is still on or the status monitor continues to display the message "Toner Life End" the printer will need service.

The printer has a one year limited exchange warranty. If the printer is in warranty, call Brother Customer Service at 1-877-Brother (1-877-276-8437) for warranty options.

If the printer is out of warranty, contact a Brother Authorized Service Center for repair by clicking on the link below:
http://www.brother-usa.com/service/default.aspx

Jul 21, 2010 | Brother HL-2170W Laser Printer

2 Answers

A white piece of paper is printing out gray....think the toner is ok as the ink is black...something need to be cleaned?


Hello,

Two things can cause this type of problem, 1 bad drum unit or 2 dirty corona wire.

HTML clipboard Below are the directions to clean the wire.
1. Open the front cover and pull out the drum unit and toner cartridge assembly.
2. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.
3. Return the blue tab and click it into the Home position.
4. Reinstall the drum unit and toner cartridge assembly in the MFC/Printer.
5. Close the front cover.

Be sure to return the sliding blue tab back to the home position next to the arrow or you will have dark streaks on your printouts.


If this does not solve the problem then you will need to replace the transfer drum in the printer. The part number for the drum is DR-400 or DR400.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer

May 14, 2010 | Brother HL 1440 Laser Printer

1 Answer

Prints with a black stripe down the middle, what is the problem?


Please check the following points:
  • Clean the primary corona wire of the drum
  • Make sure the primary corona wire cleaner is at the home position.Use this link for instructions how.
  • The toner cartridge may be damaged. Put in a new toner cartridge unit. Here's a link to how to change toner
  • The drum unit may be damaged. Put in a new drum unit. Here's a link to how to change drum
  • The fuser unit may be smudged. Call your dealer or Brother Customer Service.

Oct 11, 2009 | Brother HL-2040 Laser Printer

2 Answers

HL-5140 Brother laser printer red status light remains on.


The red lite indicates one of the following needs to be looked at:

Cover open (Front cover) Close the front cover.

Cover open (Jam clear cover) Close the jam clear cover of the fuser unit.

Memory full - Press the go button.

Print overrun - Press the go button.

Clean drum unit - Clean the corona wire.



Jan 15, 2009 | Brother HL 5140 Laser Printer

8 Answers

Corona wire


I was getting the clean the corona wire problem message even after repeated cleanings.  Before this problem occured the toner light was flashing warning of low toner. When I got the clean the wire pop up the toner light was on all the time indicating the toner was depleated.  So, I thought I would try replacing the toner cartridge and see what happened. I opened the new toner box and noticed on the foil packege specific instructions to clean the corona wire when installing the new toner.  I installed the new toner and cleaned the wire one more time. I then reinstalled the drum and toner assembly into the printer and the clean the corona wire message did not come up again.  The printer now works fine. 

Aug 08, 2008 | Brother HL 2140 Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...