Question about Brother Office Equipment & Supplies

3 Answers

Hi I have an HL 2030. I replaced the toner cartridge a few weeks ago (with a Brother cartridge) and cleaned the primary corona wire inside the drum unit by sliding the blue tab from right to left and left to right several times as recommended in the Manual. But the printouts now have two shaded areas running down the paper and scattered black dots. I have carried out the cleaning process several times, but the problem is just getting worse. I would be very grateful fir some help!

Posted by on

  • delzi Nov 02, 2008

    I will take your advice and see if it works. Thanks.

×

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 3,614 Answers

Done a thorough cleaning using the printer utilty. try to use another cartridge or change to the one you use,

Posted on Nov 02, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Brother Master
  • 19,396 Answers

Try a replacement toner cartridge.

Posted on Nov 02, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 535 Answers

U HAVE TO REPALCE THE TONNER DRUM & YOUR PROBLEM WILL SOLVE 

Posted on Nov 02, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Faded left side of printed page


Hi mike,
Clean the corona wire again using a q-tip moistened lightly with water or glass cleaner. Try carefully shaking the newtoner cartridgeback and forth to evenly distribute the toner inside the cartridge.

Wipe the scanner window (inside the machine close to where the drum rotates) clean with a soft, lint-free cloth. See page 74 of the user manual.

Power down the printer and clean all silver contacts on the toner cartridge, drum cartridge, and corresponding contacts inside the printer body.

Re-seat all components ensuring the drum cartridge is fully inserted and try printing again.

Here is a link to your user manual Page 91 for troubleshooting image problems.
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF Hope It's resolve all Your Printer Problem,
Or

Still having Problem Then follow Us For Brother Printer Support

Dec 03, 2013 | Brother HL-2240 Monochrome Laser Printer

1 Answer

HOW TO REPLACE THE OLD TONER CARTRIDGE WITH NEW ONE?


Here's the process:
1) Make sure that the printer is turned on. Open the front cover. 2) Take out the drum unit and toner cartridge assembly 3) Push down the green lock lever and take the toner cartridge out of the drum unit. 4) Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge. 5) Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. 6) Pull off the protective cover. 7) Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. 8) Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. 9) Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
That's it. You may also want to download the user manual as it has photos along with the instructions above. You can obtain that at: http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF
Hope this helps!!

Jun 20, 2011 | Brother HL 2140 Laser Printer

1 Answer

Brother printers are SCAM. I bought one, it was full of errors, japanese "quality"! Then I fought an uphill battle to get a replacement! They sent me one.l It has errors! It works for a while,...


The Corona wire is inside the drum unit, a small slide is there to allow you to move it back and forth. return it to it's home position when done.

Also, remove the toner and power on the machine. After a couple minutes, replace the toner and drum. This sometimes will clear up these "drum issues" Brother is famous for.

Dec 12, 2010 | Brother HL-2170W Laser Printer

1 Answer

I was unable to loace the Toner Cartridge. Could you please tell me where to open up and how to replace the tomer cartridge? Thank you. Regards, Lisa Li


Make sure that the printer is turned on. Open the front cover. Slowly but firmly pull the drum unit and toner cartridge assembly out of the machine. Push down the green lock lever and take the toner cartridge out of the drum unit. Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.

If you want even more detailed information, there is a how to guide with ilustrations on each step on the Brother website.

Dec 07, 2010 | Brother HL 2140 Laser Printer

1 Answer

The last time I purchsed a Brother toner cartridge, HL 2030, I was told that since the unit was no longer produced the number was now HL 2040. It worked fine.This time the same product,identified as such...


You may be thinking of the drum unit. All Brother laser printers have an imaging unit and a separate toner cartridge. You can usually expect to get about 4-5 toner cartridges on one drum unit. There is a release tab on the back of your DR-350. When separated your two toner cartridges should look identical. Be sure to only purchase Brother original or high quality refills. As a toner technician at a Cartridge World store I have seen machines ruined becuase customer have wanted to save and extra $10.

Oct 29, 2010 | Brother Office Equipment & Supplies

2 Answers

Just before I needed to replace the toner cartridge, I noticed some spots occuring on the printouts. Same spot, 3 different times in a line down the page. I had hoped that replacing the toner cartridge...


Have you checked the Drum unit...inside the drum unit there is a PCR- photoconductive roller which worn out and it sometimes casues the issue, if not then check the fuser pressure roller

Sep 22, 2010 | Brother HL 2140 Laser Printer

2 Answers

A white piece of paper is printing out gray....think the toner is ok as the ink is black...something need to be cleaned?


Hello,

Two things can cause this type of problem, 1 bad drum unit or 2 dirty corona wire.

HTML clipboard Below are the directions to clean the wire.
1. Open the front cover and pull out the drum unit and toner cartridge assembly.
2. Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.
3. Return the blue tab and click it into the Home position.
4. Reinstall the drum unit and toner cartridge assembly in the MFC/Printer.
5. Close the front cover.

Be sure to return the sliding blue tab back to the home position next to the arrow or you will have dark streaks on your printouts.


If this does not solve the problem then you will need to replace the transfer drum in the printer. The part number for the drum is DR-400 or DR400.

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer

May 14, 2010 | Brother HL 1440 Laser Printer

1 Answer

Prints with a black stripe down the middle, what is the problem?


Please check the following points:
  • Clean the primary corona wire of the drum
  • Make sure the primary corona wire cleaner is at the home position.Use this link for instructions how.
  • The toner cartridge may be damaged. Put in a new toner cartridge unit. Here's a link to how to change toner
  • The drum unit may be damaged. Put in a new drum unit. Here's a link to how to change drum
  • The fuser unit may be smudged. Call your dealer or Brother Customer Service.

Oct 11, 2009 | Brother HL-2040 Laser Printer

2 Answers

HL-5140 Brother laser printer red status light remains on.


The red lite indicates one of the following needs to be looked at:

Cover open (Front cover) Close the front cover.

Cover open (Jam clear cover) Close the jam clear cover of the fuser unit.

Memory full - Press the go button.

Print overrun - Press the go button.

Clean drum unit - Clean the corona wire.



Jan 15, 2009 | Brother HL 5140 Laser Printer

8 Answers

Corona wire


I was getting the clean the corona wire problem message even after repeated cleanings.  Before this problem occured the toner light was flashing warning of low toner. When I got the clean the wire pop up the toner light was on all the time indicating the toner was depleated.  So, I thought I would try replacing the toner cartridge and see what happened. I opened the new toner box and noticed on the foil packege specific instructions to clean the corona wire when installing the new toner.  I installed the new toner and cleaned the wire one more time. I then reinstalled the drum and toner assembly into the printer and the clean the corona wire message did not come up again.  The printer now works fine. 

Aug 08, 2008 | Brother HL 2140 Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

17 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...