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My laptop is now telling me that my norton 360 anti virus needs renewing even tho this is incorrect information. My renewal 4 this anti virus runs out in may 2009. Can someone advise me on where i go from here as it is telling me im not protected and i have 16 issues at the moment. An urgent response wld be appreciated. Thankyou

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One good thing about Norton 360 is the support Symantec offers with the product. Instead trying solutions here, my advice is to open Norton 360, click on the "Help & Support" at the top, then click "Support".

It will do a scan, and lead you step by step. You will also be able to have a live chat with a tech support person.

It is the best support I have seen for any software product. (Yes, I have used it..more than once.)

Posted on Nov 02, 2008

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Its better to contact support of norton, check your registration status there

Posted on Nov 02, 2008

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1 Answer

I want to cancel my norton


When you sign up for Norton, Symantec puts you in their 'Automatic Renewal service', every year they'll bill you to use their anti-virus product.

You should call customer support @ 1-800-745-6034 and ask for a refund if you no longer want to use the product.

If you want to continue using the product, but just disable the auto-renewal service:

1. Sign into you Norton Account :
https://account.norton.com/amsweb/default.do
2. Click Automatic Renewal
3. Click Off
4. You'll get a prompt, then click Confirm 'Turn Off''

Jan 06, 2013 | Computers & Internet

1 Answer

I renewed my subscription 5/3/11 for 1 yr. with Norton Anti Virus. i am not sure if it got downloaded as it does not show when i open up the Norton information about renewal, anti-spam, full scan, etc....


A renewal of a subscription should not require a download, it should just remain the same, only now you're allowed to use it, it just checks in with a remote server to make sure that you are authorized to use the product every time it turns on. In other words, it should all be set up for you.
However, if you ask me, I would suggest not using Norton, it is a faulty virus-checking software that hogs more resources than the viruses do. I would recommend, instead, with going to AVG http://free.avg.com/us-en/download or Avast! http://www.avast.com/free-antivirus-download (Avast! is my own personal preference, and the one that I use) they are both free forever, unless you want even more protection than you really need.
I hope this helps!

May 04, 2011 | Symantec Computers & Internet

1 Answer

Renewal free norton Antirus 2010.


If you only need the anti-virus component of Norton 360 (it also includes an email filter and some other components) then I would recommend a newly-available free antivirus program, see the instructions for installation here:
http://www.fixya.com/support/r5317428-actually_free_antivirus_software_windows

However, if you do need the other components of Norton 360 I would choose another paid software. You can either go online to Norton's website and download the newest version of Norton 360 here:
http://antivirus.norton.com/content/en/us/home_homeoffice/html/paid/seo02252010/SEO_Static_Option_3_Col_Radio_02252010.html?om_sem_cid=hho_sem_sy:us:ggl:en:e|kw0000004480|5995564156&om_sem_site={adcopy}
When the program tells you that it has expired five days ago there is likely a link in this window for a website at which you can renew your subscription. This is likely a cheaper alternative to buying an entire new version of Norton 360 and will do the same thing, so try following this link and paying to increase your subscription if you want the suite of security software.

Your computer will now be secured from threats again!
please rate my solution

Jul 20, 2010 | Symantec Norton 360 Security

1 Answer

I renewed my Norton but my computer keeps saying I did not renew and has turned off my protection.


Uninstall Norton. Restart.

Download the _free_ Microsoft anti-virus software:
http://www.microsoft.com/security_essentials
and install it.

Or, download the _free_ AVG anti-virus software:
http://free.avg.com
and install it.

Mar 03, 2010 | Symantec Norton 360 Version 3.0 Full...

1 Answer

Have renewed Norton anti virus for the next year Paid by credit card. Computer shows 'protection expired confirmation # NP11822299


when you have ordered the renewal, you should have received an email with a renewal code. Even if you have not received the email just go to the URL so that you can access your order and get the renewal code. (www.findmyorder.com or http://shop.symantecstore.com/servlet/ControllerServlet?Action=ContentTheme&Locale=en_US&SiteID=symnahho&ThemeID=106300&pbPage=OrderStatus&resid=S7XhpQoBAkgAADuUy8QAAAAb&rests=1270210979283)

once you have the renewal code, you can open the Norton program and click on subscription and follow the instruction.

Please encourage us if this was helpful to you.

Feb 09, 2010 | Symantec Norton Internet Security 2009

1 Answer

MY SYSTEM EACH IT IS BEING BOOTED, ASK FOR VIRUS RENEWAL/UPDATE,I


you need to get a anti virus program like norton 360 2.0 and install it to stop that.

Dec 23, 2008 | Compaq Presario 700 470024-192 Notebook

1 Answer

I cannot tell if my norton security system is operational, because there is confusion about the subscritption renewal


go to your online norton account and check the renewal date.

if the norton tray icon is green, it's active. if red, or black, it may not be. also, when the norton runs out, the windows warning will come up saying the system may not be protected due to no anti-virus.

note: there are many free a/v and anti-spyware programs available so you need not pay for anything. www.downloads.com

Nov 29, 2008 | Symantec Norton AntiVirus 2002 8.0 for PC

1 Answer

Norton anti-virus software 2006 renewal


When you open the norton antivirs screen,there are two tabs on the top.Click on the one that says "Norton Antivirus" and not the one that says "Norton antivirus protection centre"
Then click on the "Support" option and select "Subscription" and walla...enter your code

Oct 05, 2008 | Norton AntiVirus 2004 (0003764823191)

1 Answer

Spy Sweeper won't sweep after subscription renewal and upgrade to 5.5


Hello,i have been reading your problem....This is simply because you have too many anti-virus programs running all at once.... I reccomend you remove the other 2 anti-virus software....

thanks for your question,
have a nice day....

Sep 10, 2008 | Webroot Spy Sweeper (spysweeper) for PC

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