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Hotpoint fridge Hi Ginko, Reference my Hotpoint/Ariston/Zanussi fridge. MSAA44. There is no removable plate inside the fridge to get at the thermistor but what I did notice is that where the ice was forming on the back panel the inside lining is raised away from the insulation like a large flat bubble. Could this be a cause? Thanks for all your help John

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  • 19,396 Answers

That is probably caused by heath at the back of the fridge, check if the coil at the back is getting too hot.

Check if defrost system fan at the back of the fridge is working.

Posted on Nov 02, 2008

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Hotpoint FF72P Fridge Freezer, fridge not cooling


Before changing my the thermistor. Is the Evan fan running? Is their anything blocking the vent? Check those things before replacing the thermistor. If the fan isn't running you have a bad fan or bad control. If something is blocking the vent then you have a clogged drain or need to remove buildup from vent

Aug 25, 2016 | Hotpoint Refrigerators

1 Answer

I keep getting water at the bottom of the fridge, under salad boxes on my Hotpoint fridge


Red light on for High Freezer Temperature Warning
or freezer not cooling, but fridge is and a lot of noise from compressor.
Also, fridge drain hole blocked, water in bottom of fridge.


This is a common fault in Hotpoint Fridge Freezers and can also happen if the door has been left open or has been a power cut.

1. Turn off fridge freezer, or at least turn down the freezer temp to minimum, though not ideal.
2. Open freezer door and remove all drawers.
3. Remove the back panel on the inside of the freezer. This is held in place with 4 screws, which might be 6mm hex head or star allen head. Pull the panel out.
4. Behind where the panel was, there is a cooling element for cooling, pipes, and below this a temperature sensor. If the fridge freezer is not switched off, then fold together a few layers of tinfoil and wrap around the sensor.
5. Use a hairdryer to slowly melt the ice. Melt it around areas where it appears to be hanging on, such as the corners of the cooling element or bolts, as well as any thin sections below the main block of ice around the cooling element, which will be supporting the main block. Use a plastic ice scraper to remove ice but not near pipes or sensor.
Warning: Be careful using electrics around water & melting ice & drips.
6. Below the cooling element, there is a drip channel & drain hole. If this hole is full of ice, pour a small amound of warm water down, leave for 10 seconds and pour a bit more until clear.
In the fridge, clear the drain hole in the same way.
Warning: Do not pour a lot of water down, as this water drains onto a tray above the hot compressor at the rear of the fridge freezer to be evaporated by the heat of the compressor and the tray will only hold a small amount.
7. When all ice is removed, dry all moisture. Put the shelves back. Close door. Turn on fridge freezer. Turn up the freezer temperature to your normal setting. Turn on fast freeze if available. After 1 hour, check with a thermometer. It should be cold enough after 1 or 2 hours.

Jul 03, 2012 | Hotpoint-Ariston HS3022VL Refrigerator

1 Answer

Errorcode EE in display. Whats wrong?


E1 - Freezer thermistor open circuit.
E2 - Freezer thermistor short circuit.
E3 - Fridge thermistor open circuit.
E4 - Fridge thermistor short circuit.
E7 - Evaporator thermistor open circuit.
E8 - Evaporator thermistor short circuit.
E9 - Temperature set switch open circuit
EA - No feedback from Baffle
EB - Fridge Baffle motor operating continuously
EE - Defrost time out

This was the only code listing with an EE error code - which is a Hotpoint - so if your's isn't a Hotpoint it is probably incorrect.

If you do have a Hotpoint Refrigerator then either the defrost timer is not functioning correctly or your heater element is malfunctioning.

Jun 20, 2011 | Refrigerators

1 Answer

How do you replace the thermistor


remove the wire from the control board cut off plug use tape and tape the end that goes inside fridge to it. go in fridge and remove the grommet from the wire and pull the new thermistor in

Oct 24, 2010 | Dometic RM2652 Refrigerator

1 Answer

I have a hotpoint fridge freezer model ff92ys the freezer is running ok but the fridge isnt cold enough i try to set it at +4 but it just sets itself back to +20 please help


The thermistor has probably failed. I had the same problem with my FF92s fridge/freezer. I replaced the thermistor and hey presto it works again.
The thermistor is loacted behind a removable panel inside the freezer section of the fridge/freezer. You also have to remove a polystyrene cover and a further metal cover to get tp the thermistor. Pull the metal cover from the left as it has wires attached to it on the right hand side. The thermistor is available to buy online, just google it.

Feb 05, 2010 | Amana ABB2227DE Bottom Freezer...

1 Answer

Zanussi refrigerator/freezer model ZX99/5


Hi,
I had the same problem...it was a defrost problem in the freezer....mad i know...fridge doesnt work but freezer does...so its the freezer problem right!!!
This is how i solved it....there is fan behind the freezer compartment....you need to remove all the freezer draws then the plate at the back of the freezer compartment(everything is accessible from inside the freezer only) once removed you can put your hand up inside the gap(make sure power is off and unplugged) just in reach is the fan which you should be able to rotate with your fingers...mine was covered in ice and not able to move as a result the cold air couldnt be blown up into the fridge(the only thing controlling the air into the fridge is a flap and depending upon what fridge setting you have this determines how much cold air its letting in.)
If the fan has been frosted up you need to defrost the freezer....and source a new defrost sensor.
hope it helps.

Feb 24, 2009 | Zanussi ZX99 / 5 Bottom Freezer...

1 Answer

Hotpoint fridge too cold!!


Hi John,

There had been changes in the system recently, and not all answers are being displayed.

Now I do not know where to find your original problem.

If you find any link to the thread in your old emails, copy and paste it here , so that I can track back the problem.

When fridge is freezing inside that can be caused by:

Bad temperature settings.(temp too high)
Bad climate conditions (very hot outside and fridge set to lowest temp)
Problem with evaporator system at the back of the fridge.
Faulty thermistor, not detecting when temp. is too low.
Compressor problems.

Try moving the fridge from the wall, this sort out many problems with condenser/compressor and evaporator.
If there is Ice inside also remove ice to get back to normal.

If that does not work, it is either the compressor coming to the end of its life, or a faulty thermistor.

I will try to find the original thread, I suggest to complain with fixya, we have had serious disruptins since the new Fixya system started to work.

Nov 01, 2008 | Refrigerators

3 Answers

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If you give me the model number I can find an exploded view, alternatively enter model number here to get the schematics.

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My hotpoint mistral fridge/freezer is freezing very will, but ther fridge is not cooling. What could be wrong?


Hi. I had the same problem (funnily just as my warranty had run out) hotpoint wanted about £90 plus parts for a call out. You need to replace the Yellow thermistor in the freezer compartment (quite easy with a cross screwdriver and thin fingers). I got mine from Uk White Goods for about £20 they give advice too. Solved it instantly. Thanks HOTPOINT, wont be spending £600 with you again. Good Luck.

Jun 20, 2008 | Refrigerators

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