Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Cannot print after installing the Vista service pack update this week

I have tried couple time when I want any print out, the icon showed at the "printes" at the control panel is off line.

Not sure how to recover the printing problem and will that be the reasons from installing the Vista service pack update shorlty.

Many thanks

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Vista service pack will help but notify microsoft for their download as well. They are aware of the problem.

Posted on Dec 03, 2008

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Very small print


Thanks for the additional information... I know what you mean about this feature and you're not alone... Quite a few people have complained that it makes life very difficult.

One solution it to apply a registry "fix" and this is detailed here:
http://wizardev.ca/web-words/fix-for-ie7s-shrink-to-fit-printing-option

However that may not work for Vista so as a workaround for now I'd try a couple of things.

1. Try running windows update and make sure you have all the latest security updates installed as it looks like one of these may have solved part of the issue.

Because I don't use Vista myself I can't confirm if registry change would be allowed (because of all the security in Vista) but you could try running this code from the command window.
[code]
reg add "HKLM\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_STF_Scale_Min" /v iexplore.exe /t REG_DWORD /d 100 /f
[/code]


More likely is that you'll need to use this work-around instead..

Before you Print Preview option (click the down arrow to the right of the print icon on your IE7 toolbar) and change the "Shrink to Fit" option to 100% or a comfortable proportion.


Hope that helps and just as a thought... Internet Explorer 8 is now out and "might" resolve this but I'd hold off on installing it for a couple of months until any bugs have been ironed out.

Good luck

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