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My Norton 360 2008 wont work anymore and when i uninstall it in the end it stops there

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  • Mounif777 Dec 01, 2008

    I have the exact same problem. My Norton 360 is not working properly, so i was told to uninstall and then re-install it, but when i tries to un-install it, it stops at the very end when it says 'Uninstalling Norton confidential'. Just like the uninstalling process has frozen. I'm stuck now, Norton 360 doesn't work but does un-install either. PLEASE any solution ANYONE. If you do please contact me at - 'Mounif777@yahoo.co.uk'.



    Thank you

  • Anonymous Apr 14, 2009

    Harsh I greatly appreciate it finally some hope im never going to use norton 360 software again i dont know why they would do something like this hopefully Mcafee doesnt do anything like this to me. I got a virus from a fake chinese ipod maybe not sure maybe from a cafe well it stopped norton 360 and wont let me access i dont know what it is the only privelage it wont let me use is task manager. And again i greatly appreciate it.

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Can you post the OS you are using and the background programs running at the time of uninstall?
One better way of uninstalling norton is by downloading this. http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml
generally this tool helps greatly to ununstall norton products [working or damaged]. then restart your system and reinstall Norton 360.  If this doesnt help, post me. i will suggest another way.

Posted on Nov 02, 2008

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Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
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-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

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1 Answer

I purchase norton360 about two months ago.the program is not working.


uninstall norton 360, then restart, then run the norton app removal tool you download from :

http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml

then restart and if you insist on using 360 install again

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I have tried to uninstall Norton 360 to install a newer version but an error 21 message keeps appearing. Help please


Error 21is caused by missing System files or damaged registry stuctures.The only way i think you can repair it is to download Regcure and scan your PC.Once the Registry is repaired you can then uninstall Nortonshttp://simple-pc-help.com/support/downloadb.php

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Bought a new computer in December 2007 and it came with the Norton 3 Month free trial(Norton 360- 2007). I want to uninstall it, but it keeps telling me it can not uninstall and says Error 21. How do I...


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After installing norton 360 all my usb ports have stopped working.Had cpu for years, never had a problem.I cant use my mouse..Help!


I suggest you uninstall Norton - it's nothing but trouble. Whenever I get a machine to service, the first thing I do is dump Norton if it''s in there. The best antivirus is AVG and it's free! You can go to www.free.grisoft.com and download it.

Is your mouse USB? If so, try a PS/2 one instead (at least till you get rid of Norton). You'll have to attach it before you start the computer.


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Just bought BTInternet with Norton costing extra £3.50 a month but it won't install. I had free version on laptop which I had to uninstall, so I did, but when installed new one 2 parts of it would not...


let me know about the free version of anti virus you have if its norton then you have to download a norton removal tool available on
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
chose your product download it and run it
in case its not norton let me know so that i can provide you info regarding installing Norton.

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When i turn off my computer it says END PROGRAM ccSvc.Hst When I press end program it takes forever for my computer to turn off. Also other option says press cancel and return to windows when I do this...


That file is part of Norton/Symantec security suite. I've seen that error on many systems with Norton Products.

You may be able to avoid the error by closing Norton in the system tray prior to shutdown of the system.

When you select shutdown from the menu, windows forces all running programs to shutdown, including the antivirus. For whatever reason, sometimes Norton doesn't like the shutdown request.

If you are not especially attached to the Norton product, you might try uninstalling it and trying AVG or Avast antivirus.

http://free.grisoft.com is the link to download AVG 8.0




May 14, 2008 | PC Desktops

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