Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

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Playback Error on Nomad Zen Extra

Cannot escape from playback error mode...stuck

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  • purdey273 Nov 12, 2008

    I get an intermittent playback error message on my Xtra. It has a 120gb hard drive and is on 1.20.08 firmware. It seems to occur about 20 seconds into a track and stops playing. If I play the same track again from the beginning it doesn't do it. The only thing I can think of is that it only does it on high bitrate tracks, the last one occured on a 320kbps track.

  • ojdean Dec 26, 2008

    I have the same problem, also on my 120GB Zen Xtra. Didn't improve after running "Clean Up".

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Http://www.fixya.com/support/t136117-froze_in_middle_song

Posted on Dec 26, 2008

  • ojdean Dec 26, 2008

    I have the same "playback error" on many of my songs, I fixed this by converting the original media source from 256kb/s, or whatever kb/s range the song was set as, to the standard cd quality bitrate: 128kb/s. I still have playback errors... but they are rare.

  • ojdean Dec 26, 2008

    http://incognito.org/blog/?p=314

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There are MP3 files with problems, and when they are buried in the MP3, it causes the player to either skip, go to the end, or give an error.

Search for MP3VAL (it's on sourceforge, a free program) and it fixes broken MP3 files. It can do a whole directory very fast. It fixes file length problems in the headers, problems with the streams, and others. If the original MP3 file is badly mangled, you might end up with a "fixed" file that is missing some portions, but that's not created by MP3VAL (MP3 Validate).

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Creative zen says Playback error


I had the same problem: "Playback error", and nothing i did, helped. But when i pushed the reset buttom, below the on/of button, it turned of, and when i switched it on again, it worked. Maybe you could try again?

Otherwise I say this on YouTube, but thought it was a little drastic ;-)" />

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Downloaded music to 60g zen xtra


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I would suggest that you have a look at the file format, i.e .mp3 .wma and then make sure that you mp3 player supports that file format because if the mp3 player only supports mp3's then it will not play .wma. Please remember to give me a good rating.

Kind regards
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