Turntable 'ring' has little wheels are all worn flat on one side and it will not turn.
WE bought an ex rental motorhome with microwave. Obviously been used by non caring clients! All the little wheels on the turntable ring have worn down on one side, they are like a three quarter circle with a flat bit!. Can one buy replacement rings?
Re: Turntable 'ring' has little wheels are all worn flat...
MicrowaveSvc - Thank you so very much for coming back to me re the worn down wheels on the turntable ring. Fortunately however, I managed to buy three of these rings, all different sizes and tied together, in a junk shop for 10cents!! My husband then cunningly removed the wheels from the one that were most like ours and placed them onto our ring. Hope this makes sense. The microwave is now working perfectly, necessity being the mother of invention! I will take note of this site however!! Thanks once again for your interest in a microwave turntable ring in a motorhome in New Zealand!
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This may sound a bit nuts, but remove the glass tray and support ring. Clean the wheels and ring. Also clean the glass and microwave surface where the wheels run. Any tiny bit of debris will stop the wheels from turning, and make a rattling noise. If that doesn't help, you may need a new turntable motor.
If it has a turntable, the wheels are worn or dirty and are chattering. When I have this problem, I take out the turntable, clean up the floor of the oven, the bottom of the plate, and the wheels on the turntable ring. Then I push a small amount of paste wax (made by S. C. Johnson) onto the axles inside the wheels to lubricate them. (I've kept my worn-out turntable ring going for over 10 years by doing this.) If the turntable has a central post through the floor of the oven, the bearing may need cleaning and lubrication.
Other possible causes would be the bearings in the magnetron cooling fan or the microwave stirring fan in non-turntable models. Excessive dirt on fan blades can cause imbalanced running, which will also generate vibrations.
Sounds like the "hub" for the turntable is worn. either that or the actual turntable motor. also insure the "plate" has a ring under it with wheels. sometimes I find those missing which in turn put far too much loud on the hub & motor, hence wearing them out pre-maturely.
you should be able to pull the hub out from inside the oven, if not. remove the filters below and if you twist just right you should see a small round device mounted with two tiny philips head screws, that's the turntable motor. It's usually the "hub" that wears though, so it's likely an easy fix. The most difficult part may be finding the new replacement part itself.
Hi, I had the same problem with my Emerson microwave. As I rent out the house, and the turntable stopped working while I was away, my rental agent bought another Emerson microwave. On my return I tried using the new (brown) plastic turntable on the old microwave, and found it worked perfectly. Maybe it would be possible for you to order a replacement turntable part. Hope this helps. Good luck, Rosalind
If the microwave comes with a roller ring to rotate the glass turntable then I would recommend that it needs to be used when the microwave is operating, as the turntable rotates the food so it can be heated evenly.
I would recommend checking with your local Panasonic repairer he may have access to a new roller or even a second hand one to tide you over.
To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.
Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
Be certain you are pressing a cook function rather than a timer function.
If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable.