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Call from alternate line, leave a voicemail and then from your phone go your voicemail, listen to it and delete it after listening to it complete, power off your device, remove the battery and sim card, put it back in turn it on and that should fix it.
Even if you don't delete a message, according to AT&T's voicemail usage page, messages stay around for either 14 or 21 days, rather than indefinitely
Voicemail messages are downloaded to the iPhone from AT&T servers and after being deleted from the iPhone are no longer available on the server.
Unfortunately,AT&T says that once it's gone, it's gone :( If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
The only way I know to delete all at once is to have the system coordinator delete your mailbox and then re-install it. Most voicemail systems require you delete messages one at a time so you do noy accidently delete something you really wanted to keep. If your mailbox is deleted it will require you going through the set up process again ( message, nane and security code ). Good Luck. ....Mike
If you don't want to waste minutes listening to vm:
Just call your cell phone and let it go to voicemail. When the voicemessage comes up click the pound sign. It will ask you to enter your password, then you can listen to and erase voicemail for free.
Use the super key again to program a speed dial key that dials the voicemails number. Instead of selecting 'clear' slect "change" and type in the number. To find the number of the voicemail, go to another phone and press their voicemail key and watch the display. It may briefly display the voicemial group number. You also can dial the voicemail number without the use of a button on your phone. But, you have to know the voicemail group number to dail it. Sorry i dont know the number to tell you, it could be anything that the installer decided to make it.