Question about Kenmore 43042 Front Load Washer

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Kenmore front load model 417.43042200. Motor won't turn the tub with out help.

If the load in the tub is light enough or even if the tub is empty, the washer will aggitate, drain and spin and complete the wash cycle as it is supposed to, I i put a heavier load, such as 5 large towels, the motor attempts to aggitate, but is unable to turn the tub. On observation, the pulley will do multiple attempts to turn, but only turns about 1/2 a turn with each attempt . It then reverses direction for the next attempt to aggitate the clothes; however if assist the drum during these attempts, it will turn the number of turns as it should in that aggitation motion. It's as if the motor is just not strong enough to turn the towels along with the water in the tub.

Do i need to replace the motor or is there something else that needs to be checked or changed. I used the schematic from the envelope below the tub. The problem with that is that the wire color coding of the plug that goes into the harness did not seem to match the color code on the schematic. The trouble shooting guide for "the motor won't turn" doesn't seem to fit my problem because, if i just provide a little assistance to get the drum to turn in either the aggitation or spin mode it will continue and complete the cycle.

Can anyone help me?

Ted Gabel

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 1 Answer

SOURCE: GE WJSR1070A top loader wont aggitate.

You either have a bad timer, transmission, or the agitator is stripped on the splined shaft

Posted on Mar 05, 2009

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philbran
  • 242 Answers

SOURCE: no aggitation or spin, high pitched noise.

Sounds like you have a broken motor coupling , empty the unit , tilt it back against something so you can get a good look under it , the motor is in the middle of the pump[front side] and the gear case[back side] the shaft comes out of both ends of the motor , look for the part that connects the motor and the gear case , it is a small round rubber and plastic piece with prongs , all of the prongs have most likely broke off. , replace this and it should be fine. let me know if you have any other questions.
Phil

Posted on Apr 14, 2009

  • 43 Answers

SOURCE: Kenmore 20842 won't spin or aggitate

Check your motor drive coupler. Tilt washer back against wall and look between motor and transmission . You will see a rubber grommet and two plastic couplers on each end of rubber , They may appear broken or you will see rubber shavings under washer.

Posted on May 12, 2009

  • 1531 Answers

SOURCE: Washing machine will not aggitate.

if it fills with water then stops check you lid or door switch. will the unit drain or spin if so the the timer may be bad

Posted on Sep 16, 2009

  • 1 Answer

SOURCE: GE WASHER WCXR1070A2WW TUB FILL AND DRAINS NO SPIN,AGGITATE

HUMS WONT START

Posted on Jan 19, 2010

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