Question about Creative Labs ZEN Vision:M Digital Media Player

1 Answer

Computer doesn't recognize Zen Vision:M

My daughter has a Zen Vision:M 30 Gb player. It used to run fine on our home computer, using a powered USB hub. About a week ago, she told me it wasn't working with her computer at her apartment. I brought it over to my computer, reinstalled the software. The computer does not recognize the device at all. I've tried to put in in different USB slots, both in the hub and in an expansion card; I changed the USB cable; I confirmed the original cable still worked properly with another device; I have reset the device as well as did the cleanup in "recovery" mode. Nothing. However, the device still plays fine and the battery is well charged. Anyone have any suggestions? Thanks.

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  • Anonymous Nov 02, 2008

    yes i have sucking problem

  • rgmg Nov 04, 2008

    I have the same problem

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  • 12 Answers

Just connect it using another USB data cable

it ll surely work

tc

Posted on Nov 02, 2008

  • gauravdang89 Feb 16, 2009

    sometimes the drivers clash with each other, maybe get it checked from an engineer

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I just purchased a Creative Zen Vision M on eBay. It is the 5th one I have purchased - mainly because I really liked mine and purchased one for my daughter, son and stepson. Unfortunately, my son had his...


Hello,

To the support page for Zen Vision M:
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=14331&prodName=ZEN+Vision%3aM&bTopTwenty=1&VARSET=prodfaq:PRODFAQ_14331,VARSET=CategoryID:213

The device can be in totally MSC connection mode, seeing the player as a removable disk. Check the setting on the player:
See the small user guide (1.4 MB) on page 20: http://files2.europe.creative.com/manualdn/Manuals/TSD/9604/0x36469568/Zen%20Vision%20M%20User%20Guide%20English.pdf
When the amount of disk space in the removable disk mode is set to its highest capacity, there will be no memory left for the player using the Creative software program on the computer to put media on the device.

Decrease the amount of hard disk space to minimum, to recover memory for transferring media with the media software.


When the procedure above gives no result, reinstall the firmware. Have a download from the support page mentioned above (Europe).
Outside Europe: access the support page from your country for the required firmware.

When more help is needed, just post a comment.

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hello,

please tell the model it could help solving the problems.

for us to download the specific drivers of the model.


melnavz

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If this is what is happening with you, then this one solution I found to fix it:
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I hope this helps!
 



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1 Answer

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it ll work only if u change your USB data cable

pls do reply if it worked

tc
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If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

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