Question about Creative Labs Zen Touch MP3 Player

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Blank Screen...HELP! I bought this mp3 player second hand on Ebay. When I received the player it worked fine for about 1 day. When I recharged the battery the screen decided it didn't want to work. Sure, the blue backlight comes on but no text appears on the screen. There was one other time when I turned the player on and the screen worked but it promptly quit once I had to recharge the battery again. I tried installing new firmware but this had no effect. Oh please help me!

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Re: Blank Screen...HELP!

Yes check with your seller ? and see if you can return it as faulty and i no if you get no sadisfaction with dealer ebay will sort it out for you it is all ways best to bye new i have had meany dealings with ebay concerning mp3 players so now i have resorted to bying new

Posted on Feb 07, 2008

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If you have a second charger, or car charger, or can borrow a friend's charger, try using that first. If you're able to get the green "Charging" battery with an alternate charger, then your iTouch is fine and you just need a new (cheap!) charger for it.

If your iTouch still doesn't charge with a known-good charger, then your best bet is to find the closest Apple Store and take it in for testing there. When my iTouch stopped connecting to WiFi networks, they tested it to verify the problem and handed me a new replacement on the spot.

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