Question about Epson Stylus CX4800 All-In-One InkJet Printer

1 Answer

Epson cx4800 - will print in text mode but gives me a paper jam message in photo mode pape ris not jammed

My Epson cx4800 will print fine when I have the settings at text & image setting. but will not print photos at the photo or best photo setting. When I attempt to print using these settings it gives me a paper jam error continuously even though the paper is loading and ejecting fine

Posted by on

  • 3 more comments 
  • shak2598 Nov 03, 2008

    yes I did, no luck there! I actually did it twice

  • dackley Nov 13, 2008

    I have same problem. Only difference may be that mine is on a Mac.

  • Anonymous Dec 06, 2008

    yes we have its really annoying

  • Grateful Child
    Grateful Child Jan 11, 2014

    I've have the same exact problem with my Epson R1800. Epson tech support tellls me it's a sensor and to try blowing compressed air into feed and exit area of the printer. I did that, but no go. ...I'm really dissapointed as the printer really hasn't been used that much, ...and it's too expensive to send back to Epson to reapair. An ink hog too with a set of cartridges running $140. Nozzle check, ...clean the heads, ...pump expensinve ink out to clear the nozzles, ...repeat, repeat, repeat. Goodbye to you Epson, you're pretty, but you're so fickle

  • Grateful Child
    Grateful Child Jan 19, 2014

    Epson support tells me it's a sensor in the printer. I tried air blasting the feed and output, but it didn't help. This $500 printer goes into the trash as it will be too expensive to ship and repair. This machine has amazing prints when it worked, but the ink useage and nozzle clogs are unacceptable, ...constantly pumping their expensive ink through the nozzles to clean them. Phooey on you Epson


1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 55 Answers

It sounds like a driver issue. Have you tried to uninstall and reinstall the software on your computer?

Posted on Nov 03, 2008

  • Grateful Child
    Grateful Child Jan 11, 2014

    Yes, I have the same problem on both my pc's running windows 7 and XP


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Epson Stylus Photo 1390 Paper Jam

It PW sensor error. For "Normal Quality" mode, the PW sensor will not work for "reading" paper existence, but for "Fine", photo and best photo it work. PW is paper widht. Small sensor at bottom side of carriage, near the head. Dirty or short circuit may be.... Can you fix it?

Jan 13, 2013 | Epson Stylus 1400 InkJet Photo Printer

1 Answer

Epson Photo PX710W Unable to print on photo glossy paper. Always a paper jam message. Will print fine on ordinary paper. (Will print 6x4 size on upper tray). Help!! Geraint.

Im having the same problem, will print on normal paper but when I try to print onto Glossy paper it comes up with paper jam,or paper not loaded properly is anyone else hjaving this problem? Please help!!

Aug 25, 2010 | Epson Office Equipment & Supplies

2 Answers

Epson Stylus Photo R350 giving a paper jam error message

An Epson service man (he was VERY kind to suggest this) told me to use a weak detergent solution on the rollers, NOT alcohol as that will dry out the material the rollers are made of. Although the problem has recurred a couple of times, it's worth repeating when necessary. I actually activate the 'print' command so it tries to feed in paper, while I FIRMLY hold a piece of fine cotton cloth stretched over a thin plastic ruler, which I hold down where the paper feed grabs its paper. The printer has a couple of tries to feed paper, reports an error message (because there was no paper) and I activate it again, thus exposing the WHOLE of the feed wheel to the cleansing cloth! WORTH A TRY!

Jan 30, 2010 | Epson STYLUS R350 Photo Printer

1 Answer

When turning on my Picture Mate,it says ERROR: Paper is jammed in the printer, remove the jammed paper, then Press (OK). I have done this many times and still get that message. What do I do?

I own a PictureMate Epson personal photo lab. It has been sitting on my desk for over 1 year with the message Error:Paper is jammed in the printer. Remove the jammed paper, then press (OK). I have done this, many times, I have talked to a "solution Person" and unfortunately they have told me it can't be fixed. I am just warning anyone else, not to buy this product. I have printed less than 100 pictures and it now doesn't work anymore. Just DON'T BUY THIS EPSON PRODUCT

Dec 30, 2009 | Epson PictureMate (C11C556001) InkJet...

2 Answers

Paper jam error

Dear Sir,

I have Epson Stylus-1390 Photo Printer. Problem is when giving photo printing option thru printer driver printer get error is paper jam..

can you give me solution for the same.

Jan 09, 2009 | Epson Stylus Photo R300 InkJet Printer

2 Answers

Paper won't feed

My CX4800 developed the same problem. It was an excellent machine until then. I tried everything I could think of, and finally decided it must be the rather large feed in rollers at the right of the paper bin (one below and one above the paper) that had worn too smooth to pull the paper in. It works fine if I will give the sheet a "push" when it starts to go down - but who has time to stand there and push each piece in! It would really be nice if Epson would provide us with inexpensive replacement rollers and instructions for installing them. Guess they had rather we just buy a new printer - which I did, a CX7800, only to find that it will not take the heavy weight photo paper. :-(

Sorry I couldn't help more.

Jun 15, 2008 | Epson Stylus CX4800 All-In-One InkJet...

2 Answers

Paper jam

Pape jams is caused by either a physical jam or an unknown printer error to determine which one is it follow this steps.

1.If it just came out of the box make sure that before you turn it on of connect to the computer that all tapes has been removed and no foreign objects is within the printer when you lift up the scanner part of the unit.

2. It may not make sense but one of the common mistakes is that the left side of the printer is not being check throughly I would like you to double-check in the area.

3. Lastly, if you really don't see anything that maybe cause this error message unfortunately, I would recommend that you contact Epson or the place where you have purchased it to get a replacement. Its not advisable that you tear apart the printer becuase that woukd void the manufacturer's one-year warranty.

Jun 01, 2008 | Epson Stylus CX9400 Photo Printer

1 Answer

Paper Jam in Epson Stlus CX4800 may want to look inside, to see if there's any varmints in the paper path, eh?

May 03, 2008 | Epson Stylus CX4800 All-In-One InkJet...

Not finding what you are looking for?
Epson Stylus CX4800 All-In-One InkJet Printer Logo

203 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18385 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Cindy Wells

Level 3 Expert

4988 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides