My LG TROMM WM2075CW front loading ultra capacity washing machine smells inside. Water collects in the bottom of the rubber gasket/ring in opening of machine. I clean it but it continues to collect hair, lint and water that gets really nasty and I feel my clothes don't come out as freshly clean as they could. Is there anything that I can do? Plus, the machine is level...my husband has checked it several times. Any solution would greatly be appreciated. Thank you.
6 Other Users Have The Same Problem
Comment by prettyperson, posted on Aug 27, 2008
My front loader has the terrible smell and is unbearable...what can remove all this mildew in the gasket....is the same problem of the gasket that makes it smell really bad.
Comment by pooppatrole, posted on Jun 19, 2008
I have the exact same problem with my Tromm washing machine. I have never regretted paying so much for a washing machine. My clothes smell like body odor/mold the majority of the time. The machine smells harrific all the time. When drying my clothes, you can smell the god awful smell coming from the vent outside. This machine requires lots of cleaning around the rubber gasket where the water does not drain. Even with this constant cleaning/running clorox through, mold contines to collect on the rubber gasket. I am so dissatisfied with this machine.
Comment by Guest, posted on Jun 09, 2008
I have TRIED everything with this "wonderful machine"..it may save money but what is the point if the gasket does not drain water and sediment and causes mold?? My machine is in a traffic area of my kitchen behind louvered doors..i cannot keep it closed and why should I? i spent a fortune on my machine! Another friend who has another front loader from the early days reports she does not have the smell despite a closed door. The design of this LG gasket (and thus the machine) is faulty and I;m paying over and over again because I did not comes to terms with this til aover a year after its purchase and could return it). I have tried all techniques to clean machine and have had a service technician lecture me for 90 minutes (and have tried) all solutions to the rank smell including an expensive product called Whirlout from pool stores. When I wrote to the company I was told to get a new gasket...and how do I know it won't become like this again? My machine is only aout 14 months old. Stick with a machine that makes your clothes at least smell good. This stinks.
Comment by melirod, posted on May 27, 2008
Exactly same problem and it seems the load of wash comes out with same stagnant odor. I will try the lime remover and see if that helps. A colleague mentioend they were told to keep the door of the washer open when not in use. Will try that too
Comment by elite619, posted on May 23, 2008
i have the same problem, the rubber gasket has a lot of mold and there is a lot of black jello like mold under the gasket, i tried to clean it but the smell won't come out. i ordered a new gasket from lg but i don't know how to change it. any suggestions?
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It should clean the machine and remove out the bad smell.
Good luck!
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Comment by lucyhasahed, posted on Apr 17, 2008
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6 Other Users Have The Same Problem - Continued
Comment by Guest, posted on Nov 11, 2007
Same exact problem---disgusting---and it happens after every load whether you clean it or not. I do NOT have the steam function, but that shouldn't matter. I've had my machine LESS THAN 1 MONTH and I live alone. It shouldn't be doing this!!!!!!!!!

