Question about Panasonic Palmcorder PV-DV53 Mini DV Digital Camcorder

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Eject stuck open

Hi, i was wondering if anyone can help me. i have a panasonic NV-GS15 and the eject/tape holder is stuck open. before this happened, i opened it to see if i had left a tape in it, because i hadn't used it for a while. it opened as usual(moving up with the tape holder poping open) but without me closeing the tape holder, it went down, leaving it open. i am unable to close it because it is latched over the outer casing. the LCD screen said to reset the camera. i pressed the reset button, the LCD screen said no tape was inserted and the tape holder was still down and open. i've been trying to find a way to manually move the holder up so i can close it but i have been unsuccessful. does anyone have an idea how to fix it? if anyone would like some pictures to better explain the problem, i can send them.

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  • Anonymous Jan 11, 2008

    Did you find a solution? I've got the same problem with a NV-GS11. Thanks, DANIEL...

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2 Answers

Same problem happened to my NV GS15 some time back but i get it solved by putting gentle manual push. Just try with a cool head , It will resolve.

Posted on Jan 18, 2008

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Yeah i have a PV-GS70 and the same thing happened to me. The casing is still open as we speak. Im taking it to a camera shop tomorrow

Posted on Apr 26, 2007

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Your camera appears slightly older than mine so I will do my best for you. Have you tried ejecting the tape with the power off? If I have problems I slide the eject button when the camera is off but plugged in and the tape can be ejected. I suspect the tape mechanism is in trouble. When a tape stuck in mine I had to literally force the cover open. But this is a last resort.

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Hello,

Since the tape won't come out then it means you will have to manually remove the stuck tape. This involves you disassembling the unit in order to help/assist the player get the stuck tape out.

Turn of the unit and remove from the wall, get a Philip screw driver, use it to remove all the screws from the unit and take it apart.

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Tape mechanism problems are quite complicated but they can usually be repaired fairly inexpensively. However, it's not a user serviceable problem and will need to be diagnosed by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


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It sounds that what's happened is your idler wheel is slipping or even your main drive belt.
When you loaded the tape it was taken by tape guides around the video drum. When you pressed eject the tape guides returned to their proper places but the tape stayedin a loop around the mechanism because the take up spool had no drive to pull the tape back into the cassette. When you've tried to pull the cassette out of the camera that loop of tape has snagged on part of the mechanism and that's what is stopping the cassette from being removed. I'm afraid the tape would be damaged at that spot so you may as well simply snip it with a pair of long bladed scissors and the cassette will pull straight out.
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