Question about Kenmore 17382 / 17384 / 17389 Built-in Dishwasher

1 Answer

Knife Holder and tine adjuster fall off

When you push in the lower basket the knife holder and tine adjuster are knocked off by a plumbing fitting on the left wall.

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  • Anonymous Mar 20, 2009

    I have the same problem

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This problem would be so easy for Kenmore to correct by simply redesigning and replacing these knife holders....but Until such time as Kenmore responsibly reacts, I recommend remounting the holder to the side of the basket at a better angle using your knife with the longest handle as a guide) usng plastic ties such as used as handcuffs and cable ties. (Not pretty, but effective).

Posted on Jul 15, 2009

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There are holes of my cutlery holder in my g164 and i want to buy a new one


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Hello, welcome to fixya

Here's what works for me, take the lower basket out and set it aside to give yourself a more work friendly environment. Now move the rack stops to the left if you haven't already and then the rack itself...example

1d854c5.jpg

and

cb82cce.jpg

Now you'll need to remove the bumpers at the back of the rack rail, example...

push down on the bumper as shown

a6e3c04.jpg

and pull it down and out at the same time...it takes some force, you can use a small screwdriver.

045c1a4.jpg

Now you'll need to slide the rail all the way out as shown, but careful not to let the ball bearings fall into the sump area in the process.

d5605f4.jpg

I usually hold the broken piece in place while removing the rail...

391dc9f.jpg

...( they come in a kit at "repairclinic.com" under number 1394379 like shown here individual holders # 8058638-77 from the link I pasted below at allvikingparts )

247f508.jpg


http://www.allvikingparts.com/Guide_Rail_Ball_Holder_p/pd110003.htm

The trick now is to install the balls into the holders first

9177d05.jpg

and the holders into the stationary part of the rail on the inside wall...

9c58331.jpg

The inside wall rail will keep the holders in place as you slide the inside rail into place...this will usually require holding the holder with one hand while pushing the sliding rail back into place...

2b91ed0.jpg

Once this is done, re-install the back rail bumpers followed by the rack and then finally the front rack stoppers and that should do it.

Hope that explain it for you or gives you an idea of how it needs to be done. Please take a moment to rate the assistance I provided here today favorable and a brief testimony is also appreciated when providing free solutions.

Thanks for visiting "fixya" today for your repair help and good luck. Let me know if you require further assistance.

Regards,

Macmarkus :)

P.S.

I should also mention you as I alluded to, be sure none of the old 8 ball bearings didn't fall down into either the drain pump or circulation/wash pump. This is something I've seen far too often on Asko dishwashers with the end result being a broken impeller in either pump...or both, yikes ! I use a telescopic magnet to fish around as it will be the only object made of metal...unless something else has fallen in the sump well area, it's good to check.

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1 Answer

D1776 asko dishwasher upper basket ball bearing asssembly falling apart


Hello, welcome to fixya

Here's what works for me, move the rack stops to the left if you haven't already and then the rack itself.

i.e.

1d854c5.jpg

and

cb82cce.jpg

Now you'll need to remove the bumpers at the back of the rack rail...

i.e.

push down on the bumper as shown

a6e3c04.jpg

and pull it down and out at the same time...it takes some force, you can use a small screwdriver.

045c1a4.jpg

Now you'll need to slide the rail all the way out as shown, but careful not to let the ball bearings fall into the sump area in the process.

d5605f4.jpg

I usually hold the broken piece in place while removing the rail...

391dc9f.jpg

...( they come in a kit at "repairclinic.com" under number 1394379 like shown here )

247f508.jpg

The trick now is to install the balls into the holders first

9177d05.jpg

and the holders into the stationary part of the rail on the inside wall...

9c58331.jpg

The inside wall rail will keep the holders in place as you slide the inside rail into place...this will usually require holding the holder with one hand while pushing the sliding rail back into place...

2b91ed0.jpg

Once this is done, re-install the back rail bumpers followed by the rack and then finally the front rack stoppers and that should do it.

Hope that explain it for you or gives you an idea of how it needs to be done. Please take a moment to rate the assistance I provided here today favorable and a brief testimony is also appreciated when providing free solutions.

Thanks for visiting "fixya" today for your repair help. Let me know if you require further assistance.

Good luck.

Regards,

Macmarkus :)

P.S.

I should also mention you as I alluded to, be sure none of the old 8 ball bearings didn't fall down into either the drain pump or circulation/wash pump. This is something I've seen far too often on Asko dishwashers with the end result being a broken impeller in either pump...or both, yikes ! I use a telescopic magnet to fish around as it will be the only object made of metal...unless something else has fallen in the sump well area, it's good to check.

Again, good luck :)

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1 Answer

Replace upper basket and bearings on Asko dishwasher 1805


Hello,

Welcome to FixYa.

Yes the upper rack is pretty straight forward, but the bearings are tricky.

Here's what works for me, move the rack stops to the left if you haven't already and then the rack itself.

i.e.

1d854c5.jpg and

cb82cce.jpg

Now you'll need to remove the bumpers at the back of the rack rail...

i.e.

push down on the bumper as shown

a6e3c04.jpg
and pull it down and out at the same time...it takes some force as evident by my finger tip ha ha, you can use a small screwdriver...I'm just stubborn.

045c1a4.jpg
Now you'll need to slide the rail all the way out as shown, but careful not to let the ball bearings fall into the sump area in the process.

d5605f4.jpg
I usually hold the broken piece in place while removing the rail...

391dc9f.jpg

The trick now is to install the balls into the holders first...

9177d05.jpg
and the holders into the stationary part of the rail on the inside wall...

9c58331.jpg

The inside wall rail will keep the holders in place as you slide the inside rail into place...this will usually require holding the holder with one hand while pushing the sliding rail back into place...

2b91ed0.jpg

Once this is done, re-install the back rail bumpers followed by the rack and then finally the front rack stoppers and that should do it.

Hope that explain it for you or gives you an idea of how it needs to be done.

Thanks for visitng "fixya" today for your repair help. Let me know if you require further assistance.

Good luck.

Regards,

Macmarkus :)

P.S.

I should also mention you as I alluded to, be sure none of the old 8 ball bearings didn't fall down into either the drain pump or circulation/wash pump. This is something I've seen far too often on Asko dishwashers with the end result being a broken impeller in either pump...or both, yikes ! I use a telescopic magnet to fish around as it will be the only object made of metal...unless something else has fallen in the sump well area, it's good to check.

Again, good luck :)

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1 Answer

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