Question about Epson Stylus 830U InkJet Photo Printer

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Goes straight to fault

Hi there,
As of yesterday my 830u goes straight to default and the cartridge carrier runs from left to right and makes a grinding noise,


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It sounds like the print head is jamming on the parking mechanism (usually because the actuation lever is stuck in the up position). Turn the printer on, and as soon as the print head moves, pull the power cord out of the back, or switch it off at the mains. You should now be able to move the print head over to the left by hand out of the way. Now look in the "parking bay" at the right end where the print head parks itself and see if there is a plastic arm sticking up. If there is, gently pull it towards you and it should spring down. Now turn the printer back on and it should operate normally. If it happens again, repeat the process a few times to see if it clears the problem. Otherwise it means the parking mechanism is gummed up with dried ink and needs a good clean (see below).

Alternatively, if you see that the whole parking mechanism itself has moved up to block the way, this means a spring has come off. To get this back on again requires the printer to be dismantled - as does the cleaning job above!

Should you decide to have a go at cleaning or re-fixing the spring, the first thing to do is to download the service manual from:

- so you can see how to remove the case etc. Let me know if you are going to do this because, when you have got the printer covers off etc, you will some tips on how to get this blasted spring back on again!

Posted on Feb 01, 2009


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Wont see new cartidges

Check whether you installed the cartridges correctly.
Turn off the printer and open the cartridge compartment.Make sure:-
  • The black cartridge goes to the left carrier.
  • The color cartridge goes to the the right carrier
  • The transparent paper at the bottom of the cartridges is removed before installing them.
  • The cartridges are securely fixed.
  • The scanner unit is closed after installing cartridges.
Hope this helps.Thanks!

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I changed the black and color ink cartridges on my Lexmark 2500 printer but both of the ink lights continue to blink off and on. I'm unable to get the printer to reset by disconnecting the printer and...

Make sure you are inserting the correct versions of cartridges for your model. Try to re-seat the cartridges by removing and re-inserting the cartridges in the carrier. The black cartridge goes in the left carrier while the color goes in the right. Also, make sure you are using genuine Lexmark cartridges.

Jun 27, 2011 | Lexmark X2500 All-In-One Printer

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My HP950 keeps giving me the message that I have the wrong size color cartridge. Why?

Turn off your printer
Open the cover

1Open the cartridge carrier Remove the cartridges used a clean paper make sure its dry wipe the area where the ink goes out make sure its clean specially the gold plate.CLean also the area where you return your cartridges also the gold plate make sure its clean OK .

2.return it properly close the carrier properly make sure there's a snap sound produced .Move again the cartridge carrier manually from left to right 5x
close thecover
try to turn it back on

May 28, 2011 | Office Equipment & Supplies

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I get this error on the printer screen 'A printer error has occured. Turn off the printer, then press On button to turn on. See your documentation.' However turning off & on doesn't work....

1 click the wreck symbol navigate your right arrow and look for factory or default settings

In case nothing happens ]

2; Turn off the printer .Move the cartridge carrier manually with your hands move it from left to right 5x
remove the cartridges all of them

3. clean the cartridges specially the gold and the area where the ink goes out with a clean paper or a dry cloth make sure its clean
- clean also the area where you put in the cartridges

try to turn on the printer make sure to close it properly before you tpo turn it on

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Printer is flashing orange, there is neww ink in all colors and new paper in it.

Usually the orange probably tells that the new ink cartridge might not recognized or low is taht a refilled a cartridge ??

Try this one

1 , Remove all the cartridges
2 . Used a clean paper wipe the area on thecartridge whre the ink goes out and specially the gold plate make sure its cflean
3 .CLean also the area where you put in thecartridge make sure its clean

4 .Make sure you inert the cartridges in the correct carrier (black for black carrier) (colored for colored carrier )

5 . close the lever of the carrier and make sure its properly locked
-close thecover

6 .In case nothing happens

7 turn off first the printer

8 . Move the carrier manually from left to right ( 5x ) with your hands

9 . then once your done close the cover

10 .Turn on the printer

Hope it help thanks ..............

May 22, 2011 | Cannon Office Equipment & Supplies

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I need to know where the ink cartridge goes on my x6575 what cartridge goes where

1.Turn on the printer.
2. Open the printer by grasping the printer's top lid, to the left of the control panel and just below the scanner cover ,( approx. 1 inch ) to expose the ink cartridges.
3.Press down on the cartridge carrier levers.
4.Remove the tape from the black print cartridge, insert it in the left cartridge carrier and close the lid.
5. Remove the tape from the color print cartridge, insert it in the right cartridge carrier and close the lid.
6. Close the printer.

Your ink cartridges are installed.

Feb 17, 2011 | Lexmark X6575 All-In-One InkJet Printer

1 Answer

Hi there, my printer is saying it doesn't recognise ink cartridges,so i've just changed them, and it still isn't reading them... help?

Are these genuine Epson cartridges or clones? If clones, have you used this particular type before? Put your old cartridges in (that used to work) - are they recognised. If so, you have a dodgy set of cartridges. If not, you have a more serious problem. Remove the ink cartridges and look inside the carrier - do the contact pins that contact the cartridge chip look intact and undamaged. Check the narrow ribbon cable that runs along the left side of the carrier along the bottom has not come out of its connector. Check that the large ribbon cable that goes from the left side of the carrier to the main board has not come adrift. Report back.

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2 Answers

Carrier jam

This fixed the problem for me : found it on the Dell support website:

Reposition the Encoder Strip

  1. Remove the power cord from the printer.

  2. Lift the scanner unit to expose the inside, where the printer cartridges are located.

  3. Gently slide the ink cartridge carrier to the middle of the printer.

  4. Gently move the top part of the printer belt to the right.

  5. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.

    new_note.jpg Note: There is a small slot on the back of the ink cartridge carrier, into which the encoder strip fits.
  6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.

  7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.

  8. Once the encoder strip has been re-seated, close the scanner lid.

  9. Re-connect the power cord to the printer.

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Dell A940 All In One Printer

mine was a lil bit crooked and it has to be straight
just by where the cartridge area on the back is i straightened it out and wala
"Carrier stall" Error and the Carrier Slams in the Printer I
If the printer carrier is slamming into the side of the printer, please try the following:
  1. Disconnect the power supply from the back of the printer.
  2. Open the front cover of the printer where the cartridges are located.
  3. Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip; this strip is called the Encoder strip.
  4. Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. CAUTION: Do not pull the strip!
  5. Close the front cover of the printer and reconnect the power supply.

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