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Re: goes straight to fault
It sounds like the print head is jamming on the parking mechanism (usually because the actuation lever is stuck in the up position). Turn the printer on, and as soon as the print head moves, pull the power cord out of the back, or switch it off at the mains. You should now be able to move the print head over to the left by hand out of the way. Now look in the "parking bay" at the right end where the print head parks itself and see if there is a plastic arm sticking up. If there is, gently pull it towards you and it should spring down. Now turn the printer back on and it should operate normally. If it happens again, repeat the process a few times to see if it clears the problem. Otherwise it means the parking mechanism is gummed up with dried ink and needs a good clean (see below).
Alternatively, if you see that the whole parking mechanism itself has moved up to block the way, this means a spring has come off. To get this back on again requires the printer to be dismantled - as does the cleaning job above!
Should you decide to have a go at cleaning or re-fixing the spring, the first thing to do is to download the service manual from:
- so you can see how to remove the case etc. Let me know if you are going to do this because, when you have got the printer covers off etc, you will some tips on how to get this blasted spring back on again!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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Make sure you are inserting the correct versions of cartridges for your model. Try to re-seat the cartridges by removing and re-inserting the cartridges in the carrier. The black cartridge goes in the left carrier while the color goes in the right. Also, make sure you are using genuine Lexmark cartridges.
1Open the cartridge carrier Remove the cartridges used a clean paper make sure its dry wipe the area where the ink goes out make sure its clean specially the gold plate.CLean also the area where you return your cartridges also the gold plate make sure its clean OK .
2.return it properly close the carrier properly make sure there's a snap sound produced .Move again the cartridge carrier manually from left to right 5x close thecover try to turn it back on
Usually the orange probably tells that the new ink cartridge might not recognized or low is taht a refilled a cartridge ??
Try this one
1 , Remove all the cartridges 2 . Used a clean paper wipe the area on thecartridge whre the ink goes out and specially the gold plate make sure its cflean 3 .CLean also the area where you put in thecartridge make sure its clean
4 .Make sure you inert the cartridges in the correct carrier (black for black carrier) (colored for colored carrier )
5 . close the lever of the carrier and make sure its properly locked -close thecover
6 .In case nothing happens
7 turn off first the printer
8 . Move the carrier manually from left to right ( 5x ) with your hands
1.Turn on the printer.
2. Open the printer by grasping the printer's top lid, to the left of the control panel and just below the scanner cover ,( approx. 1 inch ) to expose the ink cartridges.
3.Press down on the cartridge carrier levers.
4.Remove the tape from the black print cartridge, insert it in the left cartridge carrier and close the lid.
5. Remove the tape from the color print cartridge, insert it in the right cartridge carrier and close the lid.
6. Close the printer.
Are these genuine Epson cartridges or clones? If clones, have you used this particular type before? Put your old cartridges in (that used to work) - are they recognised. If so, you have a dodgy set of cartridges. If not, you have a more serious problem. Remove the ink cartridges and look inside the carrier - do the contact pins that contact the cartridge chip look intact and undamaged. Check the narrow ribbon cable that runs along the left side of the carrier along the bottom has not come out of its connector. Check that the large ribbon cable that goes from the left side of the carrier to the main board has not come adrift. Report back.
mine was a lil bit crooked and it has to be straight just by where the cartridge area on the back is i straightened it out and wala
"Carrier stall" Error and the Carrier Slams in the Printer I If the printer carrier is slamming into the side of the printer, please try the following:
Disconnect the power supply from the back of the printer.
Open the front cover of the printer where the cartridges are located.
Look for two black bands that span from left to
right (they should have one serrated side and one smooth side). Just
above the black bands there is a transparent strip; this strip is
called the Encoder strip.
Flick this strip lightly with your finger to make
sure that it is running smoothly from left to right. You may need to do
this two or three times. CAUTION: Do not pull the strip!
Close the front cover of the printer and reconnect the power supply.