Question about Philips GoGear HDD6330 MP3 Player

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I took my mp3 to douglas to connect it to a cassette player and listen it on a cassette player in the car but when i turned it on it said please connect player to pc but know the pc doesnt detect the mp3 player it just says for fast and all the other stuff so can you tell me what to do?

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  • lozboz Feb 26, 2008

    my computer detects my mp3 player but the window media player will not i can not find my installation cd was wondering if i can do it any other way x

  • violin250 Jun 27, 2008

    i just have the same problem. PLEASE CONNECT PLAYER TO PC . and i followed your suggestion 1 ,2, the screen is frozen on "GoGear" .......

  • homa_kiss Jul 24, 2008

    im turn on my Player,but it write me - player problem, connect player to PC, format player!!! What can i do? how do format player? when i connect player to PC, it was have to hang



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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Posted on Feb 11, 2008


Capo máximo!!!!!

Dios de oro, te felicito por tus instrucciones...gracias!

Posted on Sep 18, 2008


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Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

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