I installed remanufactured yellow, magenta and cyan cartridges at the same time. Although I was printing black text just fine before the change, afterwards all four colors are printing on the right side only...fading from normal print on the extreme right to faint print in the middle and to nothing at all left of center. I have seen this problem described elsewhere and a discussion of a possible carousel misalignment. I am doubtful this is my problem, however, because the right color cartridge is showing when I open the panel after I press the cartridge rotation button. Can this nevertheless be a carousel alignment problem even anyway? And if it isn't a carousel alignment problem, what else could it possibly be? I have a service manual and the mechanical know-how to take it apart, if necessary, but that will be a last resort.....
HP 2840 - My wife and I have been trying for several hours to realign the gears. Black Gear on Right Side INWARD and White (two gears) Outward. We are apparantly not strong enough or to stup...........?????. to follow instructions. Any more detail on which gear does what. Thanks - Tommy@wallacehomes.com
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Run the PQ troubleshooting diagnostic. See if the black is printing. If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.
Sorry, steve, that you are experiencing this problem.
According to canon.com's website regarding the i9900 InkJet Photo Printer:
Why color ink may be used when printing in black and white
Even when printing in black and white, color ink is used for the following reasons:
Automatic cleaning of the print head.
To prevent the print head nozzles from clogging, the print head is automatically cleaned periodically. At that time, a small amount of each color ink is consumed.
Therefore, although printing in black and white is performed, color ink is also consumed.
Color inks may be used to create black.
When printing in grayscale or on photo paper or when duplex printing, although printing appears in black and white, the color black may be created using the three (cyan, magenta, and yellow) color inks. Printers without a pigment black tank / cartridge will print black / grayscale will create a composite black using color ink even on plain paper.
Therefore, although printing in black and white is performed, color ink may be consumed.
In order to keep the heavy black ink from smearing on the page or in the printer, color ink is used when duplex printing to help create black text.
I might suggest taking out the color ink cartridges leaving only black there, but some printers don't take kindly to this. So, you may have to further experiment with magenta, cyan, and yellow to make it at least seem b&w to your best eye's judgment.
This is the cartridge color problem, if you've refilled the cartridge, there must be proportion problem (magenta/yellow/cyan), or if you print dark colors like green or blue (which uses cyan and yellow mostly) and never use the red or other color (magenta and black), cyan and yellow might have finished up. If you can refill it proportionately, go ahead, but i would suggest you to purchase new cartridges and install.
Thanks for using FixYa.
maybe the cartridge is wrong, release it and clean the electrical contacts, put them again one by one, if notting happen, try this
As the printer operates, it moves ink from the ink cartridges into a printhead reservoir. The printer does not deliver a message when an ink cartridge goes empty, because it still has ink in the reservoir. The printer continues printing until the ink level in the reservoir falls to a first trigger point - then a message appears advising the printer owner to Replace Cartridges Soon . At this point, other cartridges that are empty but have not reached the trigger point are also mentioned in the message, to save trips to the retailer. After the first trigger point, the printer can continue printing until ink levels in the reservoir reach a second trigger point. At the second trigger point there is only enough ink left to perform vital servicing tasks, and a new message appears, saying Ink Cartridges Empty . The options offered depend on the usable inks remaining. If no options are offered, the cartridges indicated must be replaced before printing can continue.
The Ink Cartridges Empty options are described in the table below:
Ink colors outOptionPrint mode possible
Cyan, Magenta, or Yellow (any or all)
Continue with other colors
Cyan/Magenta/Yellow mode (composite black)
Text and photo quality will differ from those printed when all colors are available
Light Cyan or Light Magenta (either or both)
Cyan, Magenta, or Yellow (any or all)
(Black still available)
Print with black ink only
You cannot switch to the larger black cartridge. You are using a CMYK (Cyan, Yellow, Magenta, Black) format for printing color images.
The larger cartridge is used for text only. The smaller black cartridge is used for color or graphic images.
If the black cartridge was not present, every time you needed black in an image, it would have to come from the composition of Cyan, Magenta and Yellow. This would greatly reduce the life of the color cartridges.
HP 74 - Black ink HP 75 - Cyan, Magenta, and Yellow ink HP 99 - Photo Black, Light Cyan, and Light Magenta
You need Photo Black, Cyan, Magenta, Yellow, Light Cyan, and Light Magenta to print photos. To accomplish this you install the HP 99 photo cartridge where your HP 74 black cartridge usually goes and you keep the HP 75 color cartridge where it's at. I don't know why your printer told you to remove both cartridges, then reinstall the HP 75 color cartridge.
The photo cartridge replaces the black cartridge. It is used along with the color cartridge to provide better photo's.
The photo cartridge contains photo black, light cyan and light magenta while the color cartridge provides cyan, magenta and yellow. Both photo and color cartridges need to be installed and working for proper photo printing.
Well, first off, are the alignment, and nozzle check sheets looking good? If not, then work on that. If so, then we have a problem. Try creating a test sheet in Word. Make red, yellow blue & black text and see if anything else prints wrong. Get back to me!