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Canon PowerShot A410 Digital Camera
Problem for Canon PowerShot A410 Digital Camera

Not responding to my laptop




By manda on Sep 21, 2006

" "
My camera works fine, but I installed all the software that came with the camera and everytime i try to upload my pictures onto my laptop, the computer wont respond to my camera. I put it in the USB port and turn it on, but it wont respond to my camera. Also, when I try to open the software CameraWindow to view my pictures i get an error message that says "Cannot detect camera, please reconnect camera and try again". Anyone have any ideas?

Same Problem

Jul 18, 2008

-   My camera's software worked fine with my old Dell laptop, but after I dowloaded it to my new HP laptop, it's no longer recognized. Picasa is also not recognizing my camera. This is very frustrating to not be able to download my pictures.-   Guest

May 05, 2008

-   when i try to download my pictures to my computer it say error with connection trouble shooting. -   donnie93

Mar 15, 2008

-   Followed all instructions from the user manual several times. PC does not recogonise camera is attached to PC via USB. PC Does not find 'removable drive', however finds other cameras when attached.-   blackleather

Dec 23, 2007

-   When downloading from viviitar vivicam 8400 digital the photo,s do download but laptop [Toshiba . Window's Vista ] does not give any indication of being connected to any outside source and I am never sure if it has been successful or not.-   constable

Dec 17, 2007

-   i have a powershot a530 when i open the camera window an error message comes which says[ cannot detect camera check connection to camera than retry can you please help me to solve the problem thanks-   ninni

Best Solution

posted on Jan 30, 2008
Very Helpful)

sharonb08

Rank: Apprentice 
Rating: 96%, 5 votes
i am having trouble with my toshiba laptop and my digital camera. I have installed the software that came with my camera and the computer is still unable to access the photos, i have checked that th usb is correctly placed and im not sure how to get the photos please help. My camera is a vivitar 7100s. My software is vista.
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Solution #2

posted on Sep 26, 2006
Helpful)

pena

Rank: Apprentice 
Rating: 87%, 18 votes
pena indicated that his solution for
EasyShare C663... Problem
is valid for all Digital Cameras
Have you made sure that the camera is in the correct mode, like playback and not on camera mode? Alot of times camera have specific way to connect them to comp. and they either want the cable connected and then turn on camera or sometime just connect camera while in correct mode and then it's recognized. Also, have you tried other ports, like is it usb? Then there should be more than one port on comp. and it could also be the usb cable. Have you tried other cables and does any of the other usb devices work on comp. and recognized when connected?
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2 people thought this was helpful

Solution #3

posted on Nov 18, 2006
Helpful)

Jock Snow

Rank: Apprentice 
Rating: 85%, 28 votes
jock... indicated that his solution for
FinePix A400 Digital... Problem
is valid for all Digital Cameras
The most common cause associated with the PC not detecting the camera is due to the fact that either the devie drivers have not been installed, or are corrupt.

It is important to thoroughly read the Software Installation instruction manual as with some Cameras, the user is required to connect the Camera via the USB cable first, then insert the CD that came with the camera and then install the software and drivers.

With other Cameras, the reverse is necessary, eg., you are required to install the software first and then connect the Camera via the USB cable.

My experience has convinced me that even though Camera manufacturers recommend one or other of the 2 methods mentioned above, for whatever reason, sometimes the drivers just don't get installed. This may be due to things peculiar to your own pc system or conflicts with other software on your machine which prevent successful installation of the camera software or drivers.

If this is the case, then you can access Device Manager in your PC and scroll down to USB Serial Bus Controllers and check to see if the USB and other drivers are installed. In most cases if the software has been installed but the drivers are not, or are corrupt, this will be highlighted in Device Manager with a Large Yellow ? (question mark) From there you have the option to check if the device drivers have been installed and also if the device is reported as working correctly. You may then engage the help of the Hardware Wizard to uninstall the drivers if they are corrupt, or install them if they are missing.

Whichever is the case, it is usually necessary to restart your PC so that it can detect the camera when it has rebooted up.

To locate Device manager on XP > click on Start > then right click My Computer > next left click Properties from the drop down menu > and then from the Sytem Properties Window which comes up, > left click on the Hardware Tab > then left click on the Device Manager Box and you're there.
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Solution #4

posted on Sep 22, 2006
Somewhat Helpful)

scrajmer

Rank: Wiz 
Rating: 81%, 500 votes
Normally the digital cameras have a USB setting in their menu mode. Go thru the menu setup may be the port is inactive or set to some other mode.
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Solution #5

posted on Feb 18, 2007
Very Helpful)

JMuskovitz

Rank: Guru 
Rating: 89%, 342 votes
Make sure your camera is set to Disk Drive mode (where it will appear as an external hard drive to your computer). The other choice is usually called something like "PTP" mode. Some PCs are unable to recognise PTP devices.

You may also wish to try different photo software, to help diagnose the problem. www.preclick.com offers a free organizer that is tiny, quick, very easy to use, and is able to pull photos off most cameras regardless of drivers, etc.
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Solution #6

posted on Nov 25, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Camera used to take good pics. It has totally stopped.
As far as the computer recognizing it. It was and still is the cable/connector at the camera end. If I hold and push in gently just before the choke it comes to life.

Solution #7

posted on Aug 16, 2007
Not Rated)

gmapat

Rank: Apprentice 
Rating: 0%, 0 votes
I have the same problem, but I have a Mac and think your answers are only for pc's.
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Solution #8

posted on Jan 01, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Yes, thank you also for suggesting it is in Playback mode. Also, be sure to turn the camera on! I sat for a half-hour and couldn't figure out why the computer wasn't recognizing my camera.

Solution #9

posted on Nov 14, 2006
Not Rated)

Chickadee

Rank: Apprentice 
Rating: 0%, 0 votes
Thanks Pena, I had the wrong mode on my A95 Canon camera - after hours and hours of reading, down loading uninstalling, reinstalling... good grief ... I kept getting the same error message as Manda, I was ready to tear out my hair. I thought I read up on my camera!! It was on camera mode and of course it HAS to be on play back mode. Again kuddos for the perfect solution Pena!
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7 Other Users Have The Same Problem - Continued

Comment by fanofmh, posted on Dec 04, 2007

my friend gave me this vivitar cam35 digital camera. i have windows vista. when i connect my digital camera to my laptop it doesn't go too far. it always comes to "autorun has stopped running". it doesn't go any further. it shows me a help page which it tells me to try to go the manufacturers site to download the software to install on my computer because the cd that came with it is not working properly.for some reasson it will not allow me to view the web page. the camera was working fine when i had my emachine computer. i just need to know how to install this software onto my laptop. please help!

Comment by Guest, posted on Nov 25, 2007

i plug the camera in but my pc cannot detect it plus on my pc a window box keeps flashing asking me wot i want to do with my pictures that i cant access i clicked on removeable device e sometimes i can acess camera but more often not

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