Question about Office Shredders

8 Answers

My Durabrand Shredder, model WM6X,.

The motor runs, but the blades do not engage. Both Auto and Reverse

Posted by on

  • 3 more comments 
  • slappys Nov 11, 2008

    This must be the month for these gears.

    I found the same problem with my shredder.

    The first gear is the broken one. This is the one that takes the most abuse and it is plastic. The next 2 are metal.

    Also cannot find parts for it.

  • JC45 Jan 18, 2009

    I have the same problem. No movement of cutters either in forward or reverse. Motor runs when unit is set on waste basket..

    Have remove the 6 screws that should hold the top and bottom together and cannot get the two parts apart??? What else do I do???

    Also if anyone finds a source of replacement gears let me know. If that is my problem I may have to turn a new gear on my lathe???? Have to read up but believe it will cut teeth also.

    Help, help, help.

    JC


  • shybutbeauti Mar 08, 2009

    My durabrand shredder model wm6x the motor runs when in reverse but the blades to do not engage the motor does not start when set to forward shred

  • smythck Mar 24, 2009

    once you take all the screws out 1 is under a sticker it will come apart. then there are some screws holoding on a white cover. under that you will find 2 stripped gears. im still trying to find some the brand is durabrand wal-mart brand. all i know good luck to us smyth

  • Anonymous Apr 28, 2009

    I have bought two durabrand paper schredders. both have stopped working. one was still in warranty. i called the durabrand company and was told that it would be cheaper if they mailed me the parts rather than shipping the whole schredder. they furnished me an 800 number to fax my name and model etc. this was last year, so far no parts have arrived. I am looking for another schredder, won't be durabrand.

×

8 Answers

  • Level 1:

    An expert who has achieved level 1.

    Governor:

    An expert whose answer got voted for 20 times.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 3 Answers

This Shredder is an Aurora AS650C Rebranded for Walmart as Durabrand. You can call Aurora at 800-327-8508 8-5 PST and tell them that you need one of the plastic gears for the WM6X Durabrand, they know exactly what your talking about, and will offer you two gears. The one that is in contact with the drive motor is gear "A" and the Plastc reduction gear that drives the steel gears is gear "B" Hope this helps

Posted on Jun 04, 2009

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Confirmed solution 4.

Aurora at 800-327-8508 8-5 PST and tell them that you need one of the plastic gears for the WM6X Durabrand, they know exactly what your talking about, and will offer you two gears. The one that is in contact with the drive motor is gear "A" and the Plastc reduction gear that drives the steel gears is gear "B" Hope this helps.

$10 including shipping and they are currently in stock.

Posted on Nov 05, 2010

  • clubbeattie Dec 20, 2010

    I followed the advise noted above and recieved the two gears for $10 in less than a week. It was a very easy install and got good customer service.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Per solution #2 posted by a95bronco the Durabrand model no. WM6X replacement gear "A" and "B" is $10. They will ship the next day. Again, that phone number is 800-327-8508.

Posted on Jan 26, 2010

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

They have raised the price to $15.00 including shipping. The gears are on back order, due in the 1st of March.

Posted on Feb 18, 2010

  • tdshtaylor Mar 01, 2010

    I just called to order the gears for my WM6X shredder and they are still on back order. They are just $10.00 including shipping. They are supposed to call me when they come in. Real friendly service person.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

I have the sam e problem. I just so happen to be one of those 'fix it myself people.' I disassembled the shredder to find that one of the plastic wheel mechanisms was broken. You know the wheels with grooves in them that is usually found in a clock or watch. The problem is, I don't know where to find a replacement. I doubt that home development stores like Home Depot, Ace Hardware, or Lowe's has it, but I guess I'll have to check. I came across this question while looking for the manufacture of the shredder to order a replacement part. I'll probably just buy a new shredder before it's all said and done.

Posted on Nov 10, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I get some kind of sticky stuff I have to take a small flat head driver to clean
it our and use me compreser on to blow it out can u help me thank u

Posted on Jan 12, 2013

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I also had the problem of the blades not engaging in forward but they would in reverse. I took it apart and found that the plastic arm that turns the motor on when a piece of paper is loaded was completely out of its grooves. I put it back in, held in place by a paperclip and some super glue, and it works again.

Posted on Jul 21, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem. fellows and durabrand, the same problem. Since these machines are made in China it's just another pcs. of junk and means no can do fix but to buy another.

Posted on Jul 27, 2009

1 Suggested Answer

JayBlair
  • 328 Answers

SOURCE: durabrand shredder model wm6x runs in reverse but not forward

Try cleaning the sensors with a cotton swab and alcohol.

Posted on Jun 22, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The shredder was paper jammed


Hi,

Ensure the wastebasket is empty then move power switch to the REVERSE position. This will reverse the jammed paper out of the shredder. If shredder jams again, alternate control switch slowly between REVERSE and AUTO (l) positions to attempt to move jammed paper completely through the shredder. If the shredder jams in reverse mode, move the switch to AUTO (l), depress the manual forward button located on the center of the shredder head and allow to run for five seconds. If jam does not clear, move switch to REVERSE again and allow to run for five seconds.

Repeat this process until jam is cleared. If necessary, turn off shredder and use care to grasp the paper and carefully pull out to clear jam. Once cleared, move switch to AUTO (l) to continue shredding. The jamming may be happening because the cutting cylinder needs to be oiled.

Follow instructions to oil your shredder;

To keep your shredder in top condition, the cutting blades need to be oiled every so often (for frequency, please refer to your owner's manual). We recommend using Powershred® Lubricant or a vegetable-based oil (such as corn or canola) in a non-aerosol container with an extension nozzle.

Caution: Never use flammable synthetic oil, petroleum-based, or aerosol lubricants to oil the cutting blades. Some agents may combust, causing serious injury. NEVER USE WD40.

1. Depress and hold the reverse button down.
2. Put the tip of the oil bottle in the paper entry and make one or two sweeps the length of the entry while squeezing the oil bottle.
3. Move the power switch to Auto (I) position, or depress the manual forward button (depending on model of shredder) and allow the blades to run at least three seconds.
4. Move the power switch to Reverse (R) position and allow it to run for at least three seconds.
5. Repeat steps three and four above at least three time.

Regards.

Apr 20, 2011 | Geha Primo 1400 Shredder

1 Answer

Need plastic gear that hooks onto the motor shaft for shredder model # WM6X. Also cost of part with shipping and handling.


If this is a "Royal" shredder..call Royal at 1-800-524-0799.
If its not a Royal don't bother.

Sep 25, 2010 | Office Shredders

1 Answer

It will not grab the paper; need to press forwared


Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here: http://hubpages.com/hub/Paper-Shredder-Oil

If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders

May 24, 2010 | Quartet gbc Shredmaster 6550X...

3 Answers

RE; Durabrand Paper Shredder. Model Number WM6X. The motor works in reverse mode only, but the blades don't turn, Help


You have broken gears. Call customer service at 800-327-8508 and they will send you 2 gears for $10 including postage. I got mine in less than a week. Easy install.

Nov 05, 2009 | Office Shredders

1 Answer

Shredder doesn't want to shred in forward gear, have to Reverse first then switch it to On/Auto. Have to keep going back & forth between Reverse & On/Auto to get document shredded. Shredder is less...


Shredders became popular when the identity theft thing started happening and to save money they stopped making them with quiet, powerful induction motors and now it's almost impossible to find a consumer model without the poor quality loud motors that don't have enough to power to operate the machine once it's a little dirty. Anyway, unplug it, and you're doing this at your own risk, take the shredder off the trash can or its own waste bin and turn it over. If it's straight cut shredder you will probably be able to see the slot where the shredder paper exits the blade area. If it's a crosscut shredder there might be a door that will close over the blades to cut you from getting cut. Respect that, but open this door, and see if there's bits of paper jammed up around the blades. Wear some protective gloves and use pliers or some kind of tool to dig out the compacted trash, being careful not to damage or bend the blades. Now you should pick up some shredder oil from your local office store, or see link to order. Follow the instructions on the oil, and this will make your shredder run with a lot less stress. This is only a temporary fix however. In a couple weeks or months you will have to do this again. It's all part of owning a paper shredder. If you like it that much, look into buying a nicer model. You totally get what you pay for with a paper shredder.
Shredder Oil: http://www.officedepot.com/a/products/285661/Office-Depot-Brand-Shredder-Oil-4/?cm_mmc=Mercent-_-Google-_-Shredder_Supplies-_-285661&utm_source=Google&utm_medium=CPC&utm_campaign=plusbox-beta&mr:trackingCode=7646DB1A-EC81-DE11-B7F3-0019B9C043EB&mr:referralID=NA

Sep 16, 2009 | Shredder Office Shredders

1 Answer

Staples(Fellowes?) micro cut shredder - blades not turning


Sometimes the main gear is attached to the motor with an ALLEN SET SCREW

Jul 05, 2009 | Fellowes 3011001 Shredder

2 Answers

Durabrand shredder model wm6x runs in reverse but not forward


Try cleaning the sensors with a cotton swab and alcohol.

Jun 19, 2009 | Fellowes PS60C-2 Shredder

1 Answer

NEED A REPLACEMENT PLASTIC GEAR THAT DRIVES THE UNIT


This Shredder is an Aurora AS650C Rebranded for Walmart as Durabrand. You can call Aurora at 800-327-8508 8-5 PST and tell them that you need one of the plastic gears for the WM6X Durabrand, they know exactly what your talking about, and will offer you two gears. The one that is in contact with the drive motor is gear "A" and the Plastc reduction gear that drives the steel gears is gear "B" Hope this helps

May 26, 2009 | Office Shredders

2 Answers

Paper Shredder blades do not turn, even though motor is running


yes, it's the plastic gear that's shredded in this shredder. the drive gear on the motor is metal, as are the gears attached to blades. between is a single plastic gear which is chewed up the instant resistance is great enough. fabulous engineering. not a difficult fix, but where does one find the replacement part?

Jun 08, 2008 | Office Shredders

1 Answer

Motor runs blades not turn


Sorry about that, there is no gears for that machnie. Have a great day!

May 08, 2008 | Fellowes 3011001 Shredder

Not finding what you are looking for?
Office Shredders Logo

Related Topics:

4,871 people viewed this question

Ask a Question

Usually answered in minutes!

Top Office Shredders Experts

yadayada
yadayada

Level 3 Expert

61168 Answers

quennie732

Level 2 Expert

393 Answers

Jim Keysor

Level 2 Expert

307 Answers

Are you an Office Shredder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...