Question about Brother MFC 6800 All-In-One Laser Printer
The opening mechanism on my machine got jammed. I had to deconstruct the machine and put it back together ( without 2 springs which just keep the top steady when open)
Anyway the printer currently prints but displays the following message
Machine Error AE - which inhibits fax and Scan/Copy functions
Called Brother and they told me it refers to a sensor - CCDHP - which is currently in OFF position and must be turned ON
Any idea where this sensor is , how to get to it and change the setting?
The error is from the scanner. It is possible the scanner lock on the underside of the scanner has shifted and not allowing the scanner to correctly return to the home position. Try Checking the scanner lock and make sure it is not in the locked position. Then turn off and on your machine while holding the menu/set button. the machine will come up either with an error or in maintenance mode. either way enter 99 and see what you get. Maintenance mode is a dangerous place to play around in. 99 exits maintenance mode. 91 resets all parameters to factory setting except stored locations like phone numbers and location information. 01 resets every thing to factory. DO NOT CHANGE ANYTHING IN MAINTENANCE MODE. CCDHP is scanner home position sensor. It will probably reset just by turning the machine off and on.
Posted on Nov 02, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Apr 22, 2014 | Brother International Brother MFC-J4510DW
Aug 01, 2008 | Brother MFC 6800 All-In-One Laser Printer
Jun 06, 2010 | Brother MFC 8840D All-In-One Laser Printer
Apr 04, 2010 | Brother MFC 7420 All-In-One Laser Printer
Jan 06, 2009 | Brother MFC-8220 Fax
Nov 21, 2008 | Brother MFC 240C All-In-One InkJet Printer
Sep 02, 2008 | Brother MFC 210C All-In-One InkJet Printer
Jan 21, 2008 | Brother MFC 5-in-1 Multifunction Laser...
Jan 07, 2008 | Brother MFC 6800 All-In-One Laser Printer
448 people viewed this question
Usually answered in minutes!