Question about HP OfficeJet d145 InkJet Printer

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Scanner failure My printer prints but not scan and/or copy. What's the solution?

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  • Anonymous Dec 10, 2008

    I try to scan and my printer says scan to outlook then I get a busy on the printer.

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  • 90 Answers

Since when this problem started (have you done any updates or instalation of application,), Have you try Reset the Printer after replug and power on.

Please find updates for your Printer from the Official website of HP

Also check out if you can go for Reinstall the Printer (best option): HP- D145 Officejet

Posted on Nov 01, 2008

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1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
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You may want to try following these steps:
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2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

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