Question about Acer Veriton 6800 PC Desktop

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Acer elock problem

Hi Ekse,

I have the same problem. Have been using this machine for month and now - out of nothing - there is a message: optical drive locked!
What can I do?

best regards from rainy germany
Peter

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  • Acer Master
  • 13,433 Answers

Hey,

first thing to try is disabling the elock service if you can find such service from the service listing

to open up services

press start and then run type in services.msc
if you dont see run, just hold down windows key and press r to open the run menu

in services look for elock service and right click properties, startup type disabled and stop the service, restart the computer and see if the problem is solved if not drop me a comment.


I could have a look at it with remote support if your intrested.

Posted on Nov 03, 2008

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Hello! I live in Norway an have a problem with my computer - it says that acer e-lock i activated and i cannot use my dvd/cd station. I am not very good in computer "thing" so you have to explain very...


Hi,

The Acer Elock is used to protect your computer from any external device or access like flash drive, any external media device, optical disc DVD etc.
To make the DVD CD station active you need to go to acer elock interface and enter the password which you first entered on the computer while doing acer elock system.

http://acer-elock-management.software.informer.com/screenshot/54477/

This link can help you as it has a step by step method and screenshots also.

The only disadvantage of this Acer Elock system is if you forgot the password you need to go to Acer Custoer Center and get it fixed

Please check if the above things will help you and let me know.

Regards

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Acer eLock Mgmt has my devices locked out.


This is a Quoye straight from the Acer knowledge base for the elock software...
If you forget your password, you will need to
take your notebook PC to an Acer Customer Service Center.

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Acer Elock problem


here is the elock guide http://static.tigerdirect.ca/pdf/Acer_eLock-Management-For_Desktops.pdf it will shed some light on what is happening. You may be able to disable the elock service from
start -> run -> type in services.msc
Look for elock service by scrolling down to it. Right click properties,change the startup type to "disabled" and stop the service, on some elocks this is enought to stop it from working. but it depends on if they've changed it recently. post again here if you need furthur assistance.. Reagards.

Mar 31, 2009 | Acer Veriton 6900 PC Desktop

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Acer e lock


Yeah, I was having the same problem. Emulated optical drives are locked too. So I just went ahead to add remove programs and removed Acer Elock Management. It's useless anyways, never used it in my life. My Drives work fine now! So to everyone having this problem: REMOVE ACER ELOCK MANAGEMENT and your drives will get unlocked!
I hope it wld solve...If not buzz me........ Thanks.

Jan 07, 2009 | Computers & Internet

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Acer elock Optical Drive Device Locked


the_phobia,

My advice for you will be, go to Add/Remove Program, uninstall the acer elock, restart your windows, it should be running just fine. If the problem still persist. Please do come back here for more assistance.

Your rank for my solution is much appreciated!!! THanks

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Acer optical device driver lock


elock service, disable it
start -> run -> type in services.msc find elock service from the list and disable it by right click properties startup type disabled and click stop.
this works with some elocks not with all.

Nov 18, 2008 | Acer Aspire™ T180 PC Desktop

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Optical drive device locked


why have you made multiple useraccounts to ask this question?

Sep 06, 2008 | Computers & Internet

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Acer eLock Problem


press start, select run, if you dont see run just hold down the windows key and press r in the run menu type in services.msc press enter or ok

disable the acer e lock service from the list (right click properties startup type disabled and stop the service)

reboot the computer, should be fine.

but it would help to know whitch version of elock management you ggot installed.

thanks,
ekse

Sep 06, 2008 | Acer Veriton 6800 PC Desktop

8 Answers

Acer e lock activated??????????????


I have a working workaround solution to this problem - save yourself 100usd (what acer requests from the unlocking) and press the ask me button to send me the free(FREE POST TO FORUM) request, Il give you the workaround, will take less than 10 minutes to solve the problem, really not worth it to pay 100usd for something this silly.

Il possibly soon make a video tutorial on how its done but for now, send me a request and il tell you how to get rid of the problem.

Jan 05, 2008 | Computers & Internet

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