Question about Verbatim SmartDisk Firelite Portable USB 2.0 250GB GO 5400 rpm/tpm 250 GB Hard Drive

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USB External hard drive 160 GB not recognized by desktop Windows XP OS

I purchased a Verbatim USB 160GB external Hard Drive, I had to format it to use it and have been doing so successfully on my laptop (XP service pack 3). I am now trying to use it on my desk top (XP service pack 2 ... not sure if it matters) and although I hear the usual gong that I have connected an external device it not not visible in windows explorer or disk management (control panel). I am not sure what to do ... can you help please.

Ansel Tempral

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Very possible your problem is that this drive is not externally powered and your desktop does not put out enough power to drive it.  I'm guessing your desktop is older.  Especially if your desktop is USB 1.0 this problem would occur.  Your best bet in this case is to either mount a newer USB expansion card into your desktop, or get another externally powered harddrive and transfer data over to it from this one with your laptop.

Posted on Apr 02, 2009

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Below is the link for the FireLite 160GB portable HD. Drivers are only needed for win98. 2000/xp/vista are plug and play. The manuals are included at this link.

http://www.verbatim.com/support/support.cfm?part_number=firelite+160gb+usb&x=56&y=11

Additionally, there could be a problem with power supply. A switch is on the back...USB or EXT. EXT is for an external supply. (http://www.verbatim.com/products/detail.cfm?product_id=38819801-1143-3415-5FE3682C49A8E37F&cat_id=3883B708-1143-3415-5FB9F3C74069A098) USB is naturally for a USB cable. Clicking might indicate low power when using USB. Switch to the external adapter or get a USB cable with two connectors for the computer (the extral cable draws more power),

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I had a simliar problem. This is how I fixed it in XP;

Remove any attached external devices except the one having the
problem.

Go to:
1. Control Panel
2. Administative Tools
3. Computer Management
4. Under Storage right click on "Disk Mangement"
5. The bad drive should show up as Disk 1 with a black bar across
the top.
6. Right click on the bar.
7.Select " change drive letter and paths " and follow the instructions.
8. If number 7 does not work, go back to the menu and select
"Format". During the FORMAT I believe you will be asked to assign
a drive letter.
9. GOOD LUCK

I acutally had this problem with two different drives. I fixed the first one using the instructions above. But the second drive didn't even show up in Disk Management. I had to return it for a new one.

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That model doesn't have an external power supply port.

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