Question about Canon i9900 InkJet Photo Printer

3 Answers

Canon i9900 print head

Hi everyone. I am getting 5 flashing orange lights and that has to be bad. I took the print head out and cleaned it. No damage noticed. Put it back and still get 5 flashing orange lights. Anyone have any ideas? Five flashing lights means print head not installed correctly or defective. I'm new with this printer and frustrated already.

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  • nejurs Nov 02, 2008

    I can see the paper pathway and there is no paper jam. The ink cartridges are installed correctly as well as the printer head which I removed and cleaned. Turned off and even unplugged machine to clear the problem. Is there a reset button? Still 5 flashing orange.

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  • Master
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Have you tried a different printhead at all in case the one you have is defective.

Your printhead may also just not contacting with the printer. Check all the connections to make sure none are broken

Posted on Nov 02, 2008

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  • Canon Master
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Did you got a paper jam before.. you must clear any of this error, examined and check for any stuck paper on parts.

Turn off the printer, then make sure the ink cartridges are inserted completely and the ink cartridge cover is closed completely. Also make sure no packing material remains in the printer. Wait a moment, then turn the printer back on to clear the error.

Posted on Nov 02, 2008

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  • Canon Master
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Try first unplugging power cord for 5 minutes.

Posted on Nov 02, 2008

  • Ginko
    Ginko Nov 02, 2008

    First unplugging power cord for 5 minutes, this will reset the printer and clear the error if there is no real hardware problem.




    If that does not work do the following:



    • Remove cartridges.

    • Unplug power

    • Unplug printe USB

    • Plug back printer power and printer USB to computer.

    • Install back cartridges.

    • Try printing
    If you have a different cartridges, even nearly empty, test it. It can be a faulty cartridge.

    If still no luck, then the print heads are defective, they must be removed and either cleaned or replaced.



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I have a cannon i9900, it has always worked perfectly. For the past week I can not print anything. I reinstalled software today still down, I see one green light followed by 5 yellow flashes (keeps...


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