Question about T-Mobile Sidekick® 3 Cellular Phone

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T-Mobile won't fix my Sidekick 3

I was having the same problem as a previous poster. "My sidekick 3 wont charge by itself. i either have to put something up against it or play wth the wire." After a while that stopped working altogether and my phone wouldn't turn on because it couldn't be charged. I had a warranty plan on the phone and equipment replacement. I called T-Mobile and they gave me some horse hockey about how someone used my phone before me to make a call or something and so that voided the warranty. Hunh? I explained that I bought the phone at a T-Mobile store and saw it get activated. If someone did anything to the phone before me, then it was a T-Mobile employee. they still refuse to fix my phone. Is this because they dont want to take the phone back or what? I just want it fixed. Please help! I spent like $400 on this phone. MY SIDEKICK NEEDS A NEW SIMCARD ,BATTERY AND NEW SCREEN ALSO A NEW CHARGER TO IT ALSO SOME NEW PEACES FOR IT.

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Best bet is the mini usb jack is faulty where the charger plugs in to. could be the charging base needs to be re soldered. take it to an electronics tech, or your local service centre.

good luck

Posted on Dec 29, 2009


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1 Answer

Sidekick 3 wont charge

There might be something wrong with the charger or you can use a different outlet.
But if there is something wrong with the charger i would suggest to get a new one (:

Mar 05, 2009 | T-Mobile Sidekick® 3 Cellular Phone

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The previous poster has a good point, If you have a friend that has a sidekick 3 or sidkeick ID, swap batteries and see if they work.

THe sidekick 3 is notorious for the charging port going bad. It is tricky though, because the little orange light comes on but no power is actually getting to the battery.

In this situation, I recommend a external battery charger and a spare battery.

Check out the link below for those.

Mar 02, 2009 | T-Mobile Sidekick® 3 Cellular Phone

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It's called the sidekick 3 charging port and they are known to go bad a lot.

You can check out cellulardr for the repair. It runs about 75 dollars or you can get a external battery charger cradel and charge the battery outside the phone.

Feb 17, 2009 | T-Mobile Sidekick® 3 Cellular Phone

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Jan 20, 2009 | T-Mobile Sidekick® 3 Cellular Phone

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Try this, though is used for when the device is randomly rebooting aswell, it might help you to force your Sidekick to come back on:
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  2. If the battery level is low, charge the battery.
  3. If the issue is not resolved, remove the back cover.
  4. Remove the battery.
  5. Wait 10 seconds.
  6. Press and hold the W key.
  7. While pressing down the W key, re-insert the battery.
    • The device restarts and after approximately 15 seconds, the 'Recovery' screen appears.


  8. Select the desired language.
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The sidekick ID charging port can go bad like the sidekick 3's. An easy workaround is to get an external cradle that has a spare battery charging slot.

The trick is that the sidekick 3 and sidekick ID batteries are the same so the sidekick ID battery can be charged by the external cradle. An extra battery is a good idea as well so you can have ine charging at all times.

Check the cradles out here.

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I did the same thing with my phone. You have to replace the screen. It has been damaged.

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hey, my sidekick3 screen won't light up
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It sounds like the prong in the middle of the AC input is loose and therefore not making a good connection with the charger. What do you mean when you say "it won't come all the way back on?"

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dnt drain the batteries of your phones...if that happens pls buy multicharger or battery shock,remove the battery..... charge it for about 5min or shock the battery if ur using battery sure u positioned it ryt....den put it back on ur phone then charge it or continue the charging on the multicharger until its full !!!!im pretty sure of encountering the same prob as urs before and thats what i did and it work!!!!

Jun 09, 2007 | T-Mobile Sidekick II

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