Question about SanDisk Sansa m240 MP3 Player

1 Answer

Frozen SanDisk M240 MP3

It will turn on but freezes at the opening screen. Cannot access the menu whatsoever. I've tried plugging it into USB in the back, removing the battery, sliding the Hold button to the right as advised in forum suggestions but nothing budges it from the opening screen. Also: it does not show up as being attached to any computer I plug it into. Got a fix?

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  • jmoses Nov 04, 2008

    same problem

  • slosborne Nov 06, 2008

    I think you goofed nagin_mushin. Alls you did was restate my statement of the problem! Where's the solution????

  • godzillabray Nov 15, 2008

    same problem, freezes when i turn it on.

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It will turn on but freezes at the opening screen. Cannot access the menu whatsoever. I've tried plugging it into USB in the back, removing the battery, sliding the Hold button to the right as advised in forum suggestions but nothing budges it from the opening screen. Also: it does not show up as being attached to any computer I plug it into. Got a fix?

Posted on Nov 05, 2008

  • schmidt00000 Jul 15, 2011

    I was having the same problem. Tried everything.....when I took the battery out and plugged it into my computer without the battery it started up normally. I was then able to put the battery back in and it works fine. And the best part is I didn't lose all of my files. (Books and Music)

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2 Answers

XP won't recognize Sansa m240


from SanDisk.SanSa 's menu--setting -- advance - USB,
select "MSC" mode.

it works for me at my XP2.

Mar 07, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Screen frozen when powered on


turn it off, take out the battery, then replace it, turn it back on. see if this helps.

Mar 15, 2008 | SanDisk Sansa m240 MP3 Player

5 Answers

Stuck in "sandisk initializing screen"


To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again

Dec 02, 2007 | SanDisk Sansa m240 MP3 Player

3 Answers

Frozen screen


Hold down the power button for 20 or more seconds; when you release the power button, the Sansa Connect will restart on its own. If it doesn't restart, you did not hold down the power button long enough -- try again.

 

Make sure there's a battery in the player. This doesn't work when it is plugged into the USB port.

 

 

Oct 15, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Sandisk sansa mp3


k, so now the SanDisk sansa m240 1GB mp3 player, when you turn it on, it freezes. I have tried to change the battery and everything and it still wont work. What is happening here? others that have had the same problem. I researched this online and found out that there was a rather large bad batch of these mp3 players shipped in December. they suggest calling sandisk tech support at 1-866-726-3475 for a replacement and getting a RMA number or going back to where you bought it and exchanging it.

Jul 09, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

Mp3


Jan 21, 07 I called and spoke with a Sandisk rep on Jan 16 about the "Sansa m240 startup screen" freeze-up problem that so many are experiencing. He said a bad batch was sent out in early December and on those m240''s there is "NO POSSIBLE FIX" for that problem, but no plans for a recall. He said he could not discuss what the problem was, but I guess it would be a hardware issue, since a firmware issue could easily be resolved. He said anyone with this problem is requested to call Sandisk and get a MRA number, then return the m240 to Sandisk for a replacement. If you have one that''s frozen on the Sansa m240 startup screen (all other freeze-ups can probably be corrected) take it back to your place of purchase or call Sandisk immediately. <>

May 04, 2007 | SanDisk Sansa m240 MP3 Player

4 Answers

Screen frozen when powered on


Hi, I just got off the phone with SanDisk tech support (same product, same problem). They walked me through the usual verify-the-battery stuff, tried to open it as a USB drive on my PC, then declared the product to be defective and are processing an RMA.

Jan 31, 2007 | SanDisk Sansa m240 MP3 Player

1 Answer

SanDisk Sansa m240 MP3 Player


R u holding the holding the Menu button down for about 3 seconds?

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

1 Answer

Freezing


Same problem is mentioned in another location at this site. It happened to me too and nothing works. The standard recommendation is to take out battery and hold down power button for a minute or more, but that did not work for me. Everyone says they took it back which is what I'm going to do.

Dec 24, 2006 | SanDisk Sansa m240 MP3 Player

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