a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
First right click my computer then click properties then hardware then device manager and expand the sound video and game controller and see if the driver is marked with yellow question mark or marked with red X then you will have to reload the drivers and if you dont see any audio drivers then switch of the computer press del and enter bios and enable the audio device then click the volume control in theoolbar and check wether mute is clicked if clicked remove them and adjust volume slider to high
I think it would be better if you check first the Switch of your wireless and see if its turn ON. If happens that the switch is ON, you have to check the Device Manager on your machine and see if the wireless card is listed under Network Adapter. Here's how you can check the wireless card.
Windows 7 and Windows Vista
Start->Control Panel->Hardware and Sound->Device Manager (in Category View)
Start->Control Panel->Device Manager (in Large or Small Icon View and for Vista Classic View)
Windows XP Start->Right Click on My Computer->Properties(it will open a window)->Click Hardware->Device Manager
Under Device Manager just double click on the Network Adapter and it should give you list, just check if your Wireless Card is listed, if its not most likely the card is not working or faulty. It would be better to call the manufacturer for more assistance.
Go to My Computer, right click it, select properties, select hardware, select device manager. Is your device listed? Is there a yellow or red mark in the name?
If it is listed and no error markings (red or yellow), right click to open and see what the comments are. It might be that you have the volume turned down.
If it has an error code (red or yellow mark), delete the device and reboot your computer. The operating system will detect the device during POST (Power On Self Test) and will reinstall the software for it.
Did you install the device drivers for all the hardware?
XP and Vista will detect most hardware but not all of it. Most of the time some items such as Sound card, Ethernet and Video cards end up with no proper driver software when installing a new operating system. Some of these have to be installed manually using drivers from the manufacturers web site.
Go to "My Computer", right click and select "Manage", go to the Device Manager and see if your sound card is listed there with no error or yellow exclamation mark. If it has an error then it needs the driver as indicated above.
ps... XP is not really a downgrade from Vista. As you probably know its faster, easier to use, and all the keyboard shortcuts still work.
Go to the device manager ... find and uninstall the sound drivers. ... reboot ... see what windows does about your card.
If this is no improvement ... go to the manufacturers web site (your computer manufacturer - or the mother board manufacturer) and get the driver you need for the OS you have. If you dont find it listed ... check the Microsoft hardware Compatability list for your operating system. If your device is not listed, you will have to upgrade your hardware.
looks like they dont list them, if you go to device manager (Vista: type device in the search section) XP control panel, hardware, and get the names or the reader, sound card, and google them, you should find the files you need. or email HP and ask them if they can send you them.
you will need to go into system maintenance/loacte sound and insure that the motherboard has sent the request to reflect your sound card is there. if no sound card is listed you will need to do a add/remove hardware search. see computer/right click on properties and then device manager, then go to sound and see if all device drivers are there.