Question about 2wire PC Port Phoneline HomePNA 10Mbps USB Adapter

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PC no longer recognising hardware when introduced into USB ports

Hi guys...

I am unable to download photos from my Samsung Soul moby via either the usb cable or dongle. As soon as I introduce either into the port(s), a message at the bottom r.h.s of my screen says 'found new hardware' but then the Wizard tells me 'A problem occurred during hardware installation. Your hardware is not installed properly' appears every time.

I have uninstalled/installed PC Studio so many times, I'm giddy (and swearing!)

I've also checked the Device Manager. Under Universal Serial Bus Controllers (opened using the + to drop down the content), I have neither “Samsung mobile device” or “unknown device”.

However, in 'Other Devices', I do have a large yellow question mark alongside 'Samsung Mobile Modem.' When I right click to try and update the driver here (not knowing any better!), the Wizard searches for a few seconds (showing 'USB Composite Device'), but then very quickly/almost immediately returns the same message as before, that the data is invalid.

I've broken it haven't I...snif

(Is it too early to have a raspberry vodka I wonder?)

any help gratefully appreciated


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Sounds to me like you need to install just the driver.

firstly uninstall PC Studio.
then visit

the last link is just the usb driver for the phone. download it and install.

then reinstall PC studio.

also incase I have missed something the link ablove also gives you acces to different versions of PC studio XP or Vista.

Posted on Nov 06, 2008

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