Question about HP PhotoSmart 7760 InkJet Printer

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Printing from the photo tray

The printer will not print from the photo tray

Photo tray is engaged
Disengage it and press OK or Cancel the job

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  • Anonymous Jan 15, 2009

    I have this same problem, it prints long as you press okay on the printer, but the error still appears on the printer.

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I have found that when you put the photo paper in to the photo tray you have to slide the photo paper in to the printer gently as far as it will go, then slide the side and rear guides to the photo paper. If you just put the photo paper in to photo tray without doing this, the printer will not take up the photo paper at all.

Posted on Dec 04, 2008

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If your product is still within the warranty period from KOdak then you can call them up for some step by step troubleshooting to help you with your problem and as well they can replace the printer if defective.

Try this first

Calibrate your printer, then print a demo sheet.
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  3. Calibrate your printer.
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Then call them if issue Persist at these numbers:

In the U.S. and Canada: 1-800-421-6699
In Australia and New Zealand: 1800 793 895

Thanks for using Fixya!

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